School of Hospitality and Tourism Management
A global leader
We are ranked 1st in the UK and 3rd in the world for hospitality and tourism management in the Shanghai Global Ranking of Academic Subjects 2021. We are 1st in the UK and 11th in the world for hospitality and leisure management in the QS World University Rankings by Subject 2021. We are also in the top ten for tourism, transport, travel and heritage in the Complete University Guide 2022.
Our departments
Study with us
We pride ourselves on offering undergraduate, postgraduate and research courses that are both academically rigorous and anchored in the real world. We also deliver a range of CPD and short courses.
Covid-19 research in hospitality and tourism
Our lives and our industry have been deeply impacted by the pandemic and the global lockdown that came with it. In these unprecedented times researchers at SHTM have worked closely with industry to learn about the needs and requirements of businesses and travellers to be able to return to a new normality when it comes to travelling and the prosperity of businesses. We are dedicated to support the hospitality, tourism, events, transport industry and related sectors with our research and wish to share it as widely as possible.
Research
We have a world-class reputation for our research in hospitality, tourism, transport and events.
Within our Centres, we are the home to two additional research groups, GeSPI and HaRM.
Research in 60 seconds
Discover the latest discussions in the hospitality, tourism, transport, and events sector by exploring our collection of explainer videos.
Hotels' Covid-19 innovation and performance
Business
We are globally recognised for providing industry-specific business services and educational programmes in hospitality, tourism, transport, and events management. We engage industry in our world leading education and research activities.
Head of School
Professor Iis Tussyadiah
Head of School of Hospitality and Tourism Management
Iis Tussyadiah is Professor of Intelligent Systems in Service and Head of School of Hospitality and Tourism Management at University of Surrey. Iis conducts research on digital transformation in the travel and hospitality industry, focusing on human-computer interaction, consumer behavior, and mobility. She investigates the applications and implications of intelligent ...
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@SHTMatSurrey
We share a study by Dr @AlbertKimbu & co on socio-psychological #wellbeing of employees who are made #redundant due… https://t.co/rdHVCNB9Hd
RESEARCH IN 60 SECONDS - MUST WATCH!#COVID19 affected hospitality, resulting in innovations. A statistical event a… https://t.co/PfTHgv9PH0
The #COVID19Pandemic led to a greater desire from patrons to eat & drink al fresco matched by operators keen to exp… https://t.co/28SGFih5Ku