Support

In your time living in the private sector you may come up against many different challenges so it is good to know what support services are available. 

USL work in partnership with the Students' Union and Student Services Centre and combined we support students with various needs.

Events

On Tuesday 12 November we hosted our first ever USL, Halls to Home Housing Fayre. This Fayre was aimed at students moving off-campus for the first time and navigating the private rented sector. For most students this will be the first time that you have to undertake this process and you may not have considered all the aspects of what this entails.

The fayre brought together a variety of property industry suppliers as well as university support services and Students’ Union groups. The event proved highly popular with around 1,300 students attending. We appreciate not everyone was able to get in to the fayre and we will be looking for a bigger venue next year with more suppliers to improve the event. For those who did not get a chance to meet all the suppliers, the details are below.

You can email us with any questions, comments or feedback usl@surrey.ac.uk

Support servicesType

Surrey Student Homes

Letting Agent

Leaders

Letting Agent

Glide

Utility provider

Housing Hand

Guarantor service

Roomserve

Rental furniture

Endsleigh

Tenant insurance

Urban Spaceman

Storage facilities

Marks out of tenancy

Landlord review site

Plastic Ocean

Environment charity

Scape

Student accommodation

Escape rooms

Local activity

Guildford Borough Council

Local council

Grassroots

Community charity

Fire Service

Emergency service

Police

Emergency service

Nightline

SU support service

Student Money

Student money service

Community reps

SU support service

USL

  • Contract checking – use our Contract Guide to check your tenancy agreement. You can email USL to check any clauses you are unsure of, make sure to highlight this before sending
  • Advice on complex housing matters
  • Landlord and tenant mediation
  • Advice on dealing with letting agencies
  • Changing tenants on your contract.

University support

Students' Union

The University of Surrey Students' Union can provide housing advice and their Community Reps help act as a liaison between students and the local community.

External support providers

There are also external providers who can give you impartial advice on housing matters. Download the External Providers leaflet for more information.

Contact us

Find us

Map of the University of Surrey

Address

University of Surrey Lettings (USL)
Wates House
University of Surrey
Guildford
Surrey
GU2 7UP