Supporting the NHS operationally
Here at Surrey we have two special members of staff who are working hard to ensure that the NHS can run its operations efficiently during this challenging time.
We’ve read lots of heartwarming stories about how the NHS are helping so many seriously ill patients but it is important to recognise that many members of our community are also working tirelessly to support the NHS. Here at Surrey we have two special members of staff who are working hard to ensure that the NHS can run its operations efficiently during this challenging time.
We’d like to recognise and thank Holly Sherlock, Junior System Administrator and Richard Thomas, IT User Support Assistant, who back in April, generously decided to volunteer to bolster IT service provision within the NHS South, Central and West Commissioning Support Unit, an NHS organisation providing expert support to more than 80 NHS and non-NHS customers - nationally, regionally and locally. In total there are 32 offices located across southern England from Cornwall to Sussex, including GP surgeries in Gatwick, Oxford, Truro and Southampton.
Holly and Richard have been using their professional expertise to provide remote IT help desk support and are primarily supporting with queries relating to Microsoft Teams.
Richard is working full-time on the NHS IT help desk, 9am -5pm every day to make a difference as he was furloughed in March, and Holly is volunteering on a part-time basis alongside her IT role at the University.
Speaking about her time spent volunteering so far, Holly said: “I wanted to do something to help make a small difference. And it’s a happy coincidence that a busy NHS day coincides with a quieter Surrey day”.