Report an incident

Incidents happen. It is one of those things in life. Sometimes you just need help or advice; sometimes you need something done about it. The Security Services Reception and Control Room are available 24/7 to provide a response.

If you need immediate support

Contact the Security Services emergency number 01483 683333.

If you have been the victim of crime

If you need help or advice or just wish to let us know something has happened or will happen, call on 01483 682002, or visit the Security Reception at Senate House.

Fraud: Action Fraud is the UK’s national reporting centre for fraud and cybercrime. You should report fraud to them if you have been scammed, defrauded or experienced cyber crime in England, Wales and Northern Ireland. Their website provides relevant, up-to-date advice on specific scenarios worth paying attention to.

Anonymous reporting

The University of Surrey is one of the safest places in Surrey in which to work, study or visit and we benefit from a very low crime rate. However, you may be aware of or have information about something that has occurred on our campus that you feel the Head of Security should know about.

The SurreyWatch service is designed so that you can do just that both safely and anonymously. Your information will be of great benefit to us and will enable us to work closely with other departments and the police in managing any incident which has or may occur(ed) on campus. If you provide any information, unless you specifically wish it, you will not and cannot be identified by using SurreyWatch.

If you wish to pass on any information complete the SurreyWatch Anonymous Form. Thank you for your support in helping us to keep our campus a safe and secure place.

Reviewing CCTV

The University's Security Services Department is not permitted under the Data Protection Act 1998 Chapter 29 legislation to disclose data to or allow non-authorised persons to view data recorded on CCTV monitors.

If you feel you have a legitimate reason for requiring such information you must apply in writing to the University Data Protection Officer. Please note there will be a fee of £10 for this service.

If you have been a victim of crime you are advised to report the matter to the police without delay.

Contact us