Coronavirus

The latest information and advice for staff, prospective and current students and visitors during the current coronavirus pandemic. We are committed to supporting our communities and partners during this time and will continue to update you on the latest advice and guidance.

Report now

If you have symptoms (a high temperature/new continuous cough or a loss of taste/smell), however mild: STAY HOME, SELF-ISOLATE, NOTIFY US, REQUEST A TEST.

Update on Monday 30 November 2020

Following the Prime Minister’s announcement on Saturday 31 October regarding plans for a national lockdown beginning Thursday 5 November, the University confirms we will remain open and we have comprehensive plans in place to respond to this situation. 

We have also worked this week on the latest information from the government about plans for students to return home at the end of term.

  • Students are urged to take part in the mass asymptomatic testing initiative at the end of November and early December. This will be delivered on campus and enables a safer return home for the holiday period. Details of when you will be able to access your test are outlined in our lockdown FAQs and further information will be available shortly. 
  • We urge all students to comply with the requirements to stay on campus during the current lockdown, to continue with your face-to-face studies and to take part in the testing before returning home in December. 
  • All face-to-face teaching will finish and be moved online by the end of the day on 9 December. The detail of when each Department or School will move from face-to-face to online teaching is outlined in the table in our lockdown FAQs. Our approach ensures that we implement a staggered approach for enabling our students to travel home, as required by the government guidance.
  • If you cannot or do not intend to travel home in December then you are, of course, very welcome to stay with us here on campus over the festive period, and we will ensure you have access to facilities and support that you may need.

Campus remains open

Our Covid-secure campus will remain open during lockdown, with significant measures in place to support our entire community. This will include all essential services such as the Library, student support services, study spaces, catering and launderette facilities. Everyone should continue to wash hands regularly, wear a face covering in all shared indoor spaces and maintain social distancing.

Hybrid teaching continues

Our teaching is in accordance with Tier 2 of the Department for Education’s four-tier approach: continuing with hybrid teaching as timetabled. This supports the position Universities Minister Michelle Donelan outlined for students. All face-to-face teaching will finish and be moved online by the end of the day on 9 December.

Our current ways of working for research and non-teaching activities remain unchanged, unless staff are advised otherwise by their line manager. To help contain the virus, all staff who can work effectively from home must do so. 

Follow government advice and do not travel away from Guildford 

In accordance with the clear direction from government, students should remain at their term-time address. If students wish to return home, they should only do so at the end of term for the Christmas break. Those who commute to campus – from home or student accommodation – can continue to do so. 

People at higher risk from coronavirus

  • Those students who are classified as being clinically extremely vulnerable (CEV) are permitted to study online during the national restrictions.
  • Staff categorised as CEV, having notified HR earlier this year and provided the supporting NHS letter, should now work from home. Those unable to work from home should contact their line manager or HR Manager to discuss options.
  • Those not defined as CEV but who are at higher risk from coronavirus, or living with somebody categorised as CEV, should continue to take extra care in following advice and guidance around hygiene protocols and social distancing. 

Support for you 

We recognise that this continues to be a challenging time for everyone in our community and we care about keeping you safe and well. We have a range of wellbeing support services available, and urge anyone with concerns for themselves or others to get in touch at coronavirusenquiries@surrey.ac.uk

Staying safe at Surrey

Our Covid-19 health and safety policy outlines the practical aspects of working on campus safely. This is to ensure that, as a community, we all play our part during the Covid-19 pandemic, and we can work, study, socialise and live on campus without detriment to our health, safety and wellbeing. It is a requirement to wear a face covering in all shared indoor University spaces. Full details, including exceptional circumstances, can be found on our advice for all page.

As a community, we need to ensure all advice and guidance is being followed for the health and safety of ourselves and others. If you wish to report a breach of the Covid-19 rules, anonymously or with contact details, please use our Report + Support service. For urgent assistance, call Security on +44 (0)1483 683333.

Free onsite tests for 'symptomatic' students and staff

The University is providing free Covid-19 tests for all students and staff who are experiencing symptoms of Covid-19 (however mild). Our Rapid Response team will give you advice, support you to self-isolate, schedule a free test for you and let you know how and when you can return to campus safely after isolation. Find out more on our dedicated page.

    Reporting of positive cases

    We share our latest Covid-19 figures on the Coronavirus website homepage twice per week, on a Monday and a Thursday. As of Monday 30 November,

    • Our weekly cases – 10 – These are a seven-day rolling total of student and staff positive test results reported to the University – this gives an indication of the number of current 'active' cases.
    • Total cases – 263 – This is a running total of all student and staff positive cases reported to the University since 17 September 2020 (this figure also includes cases that are no longer 'active').

    Deborah Lawson, Director of Faculty Operations and Silver Commander – Covid-19, said: “The safety and wellbeing of all our staff and students remains our top priority. We’re working hard to support those affected and we wish them a speedy recovery. The latest national data and new restrictions from the Government indicate this is no time for complacency. 

    "We remind all students and staff to notify our Rapid Response team if they have symptoms or a positive test and to comply fully with NHS Test and Trace self-isolation requirements. We are actively supporting the contact tracing work and are grateful for the advice and guidance from Public Health England. We urge everyone to remain vigilant and take all steps necessary to reduce risks to themselves and others.”   

    Our roadmap to recovery

    The health and wellbeing of our entire community is our first priority. The University has been developing and delivering a comprehensive action plan since the Covid-19 outbreak first emerged. We are following UK Government guidance, and working closely with health authorities and Public Health England.

    A senior management response team (Silver Response Group) continues to meet frequently to oversee and manage our preparations and response, guided by a set of agreed strategic objectives. The University has set out five core principles for our approach to recovery over the coming weeks and months:   

    • Ensure the safety and wellbeing of our staff and students
    • Maintain the quality of our educational experience and research outcomes
    • Protect the long-term financial sustainability of the University   
    • Remain adaptable to the prevailing Covid-19 alert level (including localised lockdown)
    • Adopt innovative Covid-19 ways of working to emerge stronger.

    Creating a Covid-secure campus

    Colleagues University-wide have been preparing our campus for the gradual return of staff and students. This film looks at what’s been happening behind the scenes and provides insight into what to expect, highlighting the Covid-secure measures we have put in place to keep you safe on campus.

    Useful contacts

    If you have immediate concerns for your own health please call NHS 111 or use the NHS online coronavirus service.

    Our Security team is available 24/7 if you require emergency assistance: Call +44 (0)1483 683333.

    The Centre for Wellbeing is available Monday to Friday, 8am-5pm: Call +44 (0)1483 689498.

    Our University coronavirus enquiries helpline is available Monday to Friday, 9am-5pm: Call +44 (0)1483 685510 or email coronavirusenquiries@surrey.ac.uk.

    View the latest advice and guidance from: