Prospective students

Advice for prospective students and applicants.

Updates from the Universities Minister

Letter for international students UCAS updates

Plans for September 2020

We understand that the Covid-19 crisis has created uncertainty for everyone, with many of you wondering what University life will look like for the 2020/21 academic year.

View our infographic (PDF) that helpfully summarises how we’re preparing to welcome you in September.

I will be continuing to communicate with you about plans for your arrival at the University of Surrey so that you are well-informed and can plan accordingly. This latest update message has important information about your arrival so please read this carefully and thoroughly.

Welcome to campus

We look forward to starting the year with the campus open and, unless you have been advised otherwise, we expect you all to be able to join us to start academic activities from 28 September. There will be face-to-face tutorials, seminars and laboratory sessions, supplemented by online delivery, including all lectures.

There are only two exceptions which would allow students to complete online learning only, outside of the usual process for students who are not able to engage in their studies for a limited period of time, and this would only be for the period where these exceptions persist:

  1. If you have symptoms of Coronavirus or you are being asked to self-isolate due to any Government track and trace initiative.
  2. Where travel restrictions in the country or local lockdowns in a region of the UK that you are currently living in mean that you are unable to travel to get to campus.

With exception 1 you should inform us and we will expect you to return at the next Late Arrival Point (see below).

With exception 2 you should make an application and provide evidence through the our Extenuating Circumstances process, and we will expect you to return at the next Late Arrival Point (see below).

Any other extreme exceptions would be considered on a case by case basis by the Chief Student Officer.

There is no online-only learning option so unless one of these exceptions applies to you, you will need to be on campus.

Late Arrival Points

You will need to register at the start of the year. This will be both initially online and then in person. Details of the registration process will be provided to you later in the summer.

For those of you who cannot arrive on campus for the start of the year on 28 September (because you fall into one of the above exceptions), you should plan to arrive at the earliest possible Late Arrival Point (LAP). These are:

  • LAP 1 – 12 October
  • LAP 2 – 2 November
  • LAP 3 – 30 November
  • LAP 4 – 4 January

You will need to indicate your planned LAP at online pre-registration via Surrey Self-Service. The choice of date will be a mandatory field. Please be aware you can change this if your plans change.

The only exception to late arrivals will be for GSA, Veterinary Medicine and Health Sciences students, due to the limitations of online study or because of the practical elements of the programme and professional and statutory bodies requirements. You will be contacted directly by your School about arrangements.

Information about signing up for Late Arrival Points will be available at registration.

University-managed on-site accommodation

We welcome the latest Government advice that new households can be formed, allowing individuals to move into shared student accommodation and houses in multiple occupation. However, if your plans for university accommodation have changed due to Covid-19 we will offer a full prepayment refund provided you inform us at least a week before your arrival date.

If you have booked a room with us for University-managed on-site accommodation and are unable to arrive on site for the start of term due to travel restrictions (exception 2 detailed above), we will hold your room free of charge until you can arrive, up until to the end of Semester 1. We will use your late arrival date that you sign up to on Self-Service to plan for your arrival.

Currently the UK Government requires people arriving from some countries to quarantine by self-isolating for 14 days. If you are booked into University-managed on-site accommodation we can offer you a period of up to 14 days in advance of your Late Arrival Point (see above) when your room will be free of charge. If you arrive less than 14 days before your Late Arrival Point, you will have a reduced number of days free.

The majority of our teaching and services will be delivered in a hybrid way – both online and in person.

It is understandable that you will want to know which proportion of your studies will be online and which will be delivered in person on campus. This will depend on a number of factors including your programme and Government advice at the time.

We appreciate your patience as this is complicated and we need time to plan safely, as well as ensuring that your programme has all the necessary teaching and assessments, so you can meet the learning outcomes as you would expect.

We will aim to provide this information to you in early August via a dedicated website.

The plans for hybrid education are currently for Semester 1 of 2020/21 only. We are aiming to return to a full face-to-face teaching approach for Semester 2. This will be subject to the impact of the pandemic next year and Government guidance at that time.

Support services to take up in advance of your arrival

Our Disability and Neurodiversity team provides advice and support to disabled students. We will ensure the adjustments for teaching and assessment methods that you need are made, and we will support you with many other aspects of student life. We will help remove barriers in education and our environment and assist you in becoming an independent learner. We would encourage you to contact us as soon as you can and we will arrange an online appointment with a Disability Adviser, particularly if you may need support with the transition to University.

Our Centre for Wellbeing welcomes all students who require support for emotional, mental health or psychological issues. All support is free and confidential. All students are eligible and it is not necessary to have a diagnosis to access the service. For those with long term mental health conditions, such as eating disorders or those who are under the care of a mental health team, you may benefit from an early referral to ensure a smooth transition into local services and ensure links with other departments, such as the Disability and Neurodiversity team.

Welcome

We are excited to be welcoming you to campus and hope you are really looking forward to it too. Please do continue to keep up to date with our latest plans shared on social media and our website.

If you have any questions, we are very happy to hear from you at admissions@surrey.ac.uk.

I wanted to follow up on my message from last week, to reiterate how much we are looking forward to seeing you all in September.

As well as offering our teaching both face-to-face on campus and online for those who cannot join us straight away, we are making sure that our services, our buildings and our accommodation are all ready and safe for when you join us. Here are just some of the ways we are doing this:

The teaching you will have on campus is being carefully timetabled to provide you with more space. In some cases, such as certain laboratories, you will be provided with protective equipment allowing you to focus on your learning in a safe environment.

Our University-managed accommodation will be safe and accessible, with lots of information about how you can safely live with your housemates, including when using shared spaces such as kitchens and living areas.  If students need to self-isolate, they will be fully supported by a full range of services that we are developing.

We will be using signage and some one-way systems to help you navigate the campus and to reduce congestion in some of our busier areas. In certain areas we will use perspex screens and other measures to ensure your safety. If you wish to wear face coverings, we will certainly support your decision to do so.

There will be lots of cleaning facilities all around the campus so that you can make sure you are able regularly to clean your hands and the areas where you’re studying.

The Library, study spaces, IT labs and all student-support services such as money, academic, careers, wellbeing and disability advice, will be open and accessible. Our helpdesks and 121 support appointments will be available online as well as in-person, so that even when you are on campus you can choose to engage with us in different ways. We also have the MySurrey app which gives you personalised access to lots of helpful information, including your timetable.

We are planning for all our campus services to be open to support your day-to-day living, including the supermarket, bookshop, coffee shops and food outlets, with some new take-away options available too!

Surrey Sports Park will be open, offering you our world-class sporting facilities and clubs. Team Surrey and our clubs and societies can’t wait to welcome you!

We will support the UK government’s ‘track, trace and isolation’ arrangements, so that if you or one of your fellow students does fall ill, you’ll be given swift support and advice as to what to do.

All of our plans are based on the latest guidance on staying safe.  As the situation changes we will make sure that we adapt and keep you informed.

We know that the thought of coming to University can often be a little daunting as well as exciting. We really encourage you to think about the immensely rewarding and enjoyable experience you have always imagined, while leaving us to work on the details of keeping you safe: we’re working very hard!

Please do get in touch if you have any questions, and we look forward to welcoming you to our wonderful Surrey campus in September.

We look forward to you commencing your University life with us in September and welcoming you on to campus as soon as you can join us.

We remain optimistic that course dates will not change and, subject to UK Government advice and restrictions, that teaching will commence on Monday 28 September 2020, in most cases, with welcome activities starting from Monday 21 September.

While we expect the majority of students to commence the new academic year on campus, we understand that health reasons or travel restrictions might stop you from physically joining us on campus in September – but we will support you to study remotely, so please be reassured that you can start your course as planned in September 2020 and then join us on campus as soon as you can. Student support services will also be available both on campus and online.

Your safety is our top priority, and the process of planning for opening the campus and welcoming students is underway. We can assure you that campus operations will be in adherence to the prevailing Government advice to prioritise and protect the safety, health and wellbeing of all staff and students.

We are diligently following sector guidance on how we ensure a safe living experience in our University accommodation too, and we’ll share more information about this soon.

We are committed to providing you with an excellent learning experience, enabling you to have ongoing access to your University studies, campus facilities and support services.

We will use a hybrid teaching model, which involves face-to-face teaching wherever possible for most seminars, workshops and practical sessions, supported by online lectures and assessments.

We are making plans to reduce the density of classrooms and minimise crowded areas through queuing systems and signage, and we will also be suspending a number of modules and new intakes into some programmes for one year across all faculties, to help maximise face-to-face teaching.

The proportion of your studies that will be delivered online and in person on campus will vary, depending on a number of factors, including your programme, professional bodies requirements and government advice at the time. We are planning the details of this now and will be able to update you in the coming weeks.

We can ensure you that your studies with us will be academically challenging and rewarding, meeting the learning outcomes you expect, as well as having access to safe and helpful services to support your course and your university life.

We welcome the latest Government advice that new households can be formed, allowing individuals to move into shared student accommodation and houses in multiple occupation. However, if your plans for University accommodation have changed due to Covid-19 we will offer a full pre-payment refund provided you inform us at least a week before your arrival date.

If you have booked a room with us for University-managed on-site accommodation and are unable to arrive on site for the start of term due to travel restrictions* we will hold your room free of charge until you can arrive, up until to the end of Semester 1. We will use your late arrival date that you sign up to on Surrey Self-Service to plan for your arrival. 

Currently the UK Government requires people arriving from some countries to quarantine by self-isolating for 14 days. If you are booked into University-managed on-site accommodation we can offer you a period of up to 14 days in advance of your Late Arrival Point (see above) when your room will be free of charge. If you arrive less than 14 days before your Late Arrival Point, you will have a reduced number of days free.

*full details are available in our recent email to offer holders

Yes, please continue to apply for a room as normal.

As part of our online registration process we will be asking you for further details about your attended arrival date. Late arrival points have been arranged and the details of these have been sent to all offer holders via email.

Currently the UK Government requires people arriving from some countries to quarantine by self-isolating for 14 days. If you are booked into University-managed on-site accommodation we can offer you a period of up to 14 days in advance of your Late Arrival Point (see above) when your room will be free of charge. If you arrive less than 14 days before your Late Arrival Point, you will have a reduced number of days free.

We will provide further information to enable you to make informed decisions about this coming year as soon as possible. In the meanwhile, please look out for further communications from us and follow advice from the government of the country where you are based, as well as UK Government and UK Foreign and Commonwealth Office for travel guidance. We thank you for your continued patience and flexibility.

In the meantime, if you have any questions please contact us at admissions@surrey.ac.uk.

We look forward to welcoming you to join the Surrey community in September. 

Admissions

General

The University is able to accept predicted grades issued by your school/college. The University will be as flexible as possible when reviewing the predicted grade against the conditions of your offer.

We take extenuating circumstances into account. View our Policy.

In addition, we are able to accept predicted grades issued by your school/college. The University will be as flexible as possible when reviewing the predicted grade against the conditions of your offer.

We expect students to be able to join us to start academic activities from 28 September 2020. There will be face-to-face tutorials, seminars and laboratory sessions, supplemented by online delivery, including all lectures. There will be a small number of exceptions to this, and we have arranged Late Arrival Points for those students unable to join us on the 28 September. Details have been communicated via email.

For PhD intakes, the deadline for commencement is usually four weeks or one month, however, given the situation we are keeping these periods under review.

Please be aware that changes to visa regulations which also affect your study. Please contact admissions@surrey.ac.uk for all deferral requests.

Undergraduate

Applicants may request to defer their offer of a place, but must meet the conditions of their offer and be Unconditional Firm (UF) with Surrey by the 31 August 2020.

It is not possible to defer an application for our Acting, Actor-Musician, and Musical Theatre, Health Sciences, Dietetics and Veterinary Medicine and Science programmes. This is due to the limited number of places available each year and possible changes to the professional requirements each cycle. 

We do not normally permit applicants to defer entry for more than one year. Applicants who defer for more than one year are usually expected to make a new application through UCAS.

Postgraduate taught

Applicants can request to defer one academic year. Applicants will still need to meet our entry criteria and fees for the following year which may be different to your original offer.

Please note it is not possible to defer an application for our MA Acting or MA Musical Theatre programmes.

Postgraduate research

Applicants may be able to defer their offer for up to one calendar year. Applicants still need to meet our entry criteria and fees for the year, may be different from the original offer. Also note that it may not be possible to transfer studentship funding to the next academic year. Deferrals must also be agreed by the supervisor.

It depends on the scholarship you have been awarded, so please contact us at admissions@surrey.ac.uk.

 

After lengthy consideration, we have taken the difficult decision that, where applicable, if we do not have final exam results on which to make an acceptance decision, we will require private candidates to resit their examinations before the end of the year. 

We recognise this will be disappointing, but in the absence of final assessments/exam results or a ranking from Heads of Centre, we feel it is the most fair and transparent approach when we have to take into account the many thousands of offer holders we have. If you would like to discuss this further, please email admissions@surrey.ac.uk.

Yes, we welcome applications from students who are looking to transfer from another university.

When applying, please indicate whether you would like to join year one or year two (please note, we cannot accept entry into our final year).

  • For entry into our first year, we will need to review your academic background and check you meet our standard entry requirements.
  • For entry into year two, we will additionally require you to also have undertaken relevant previous study and we will map the content of your first year with the first year of our programme.

If you have any questions about transferring, please do get in touch with us via email admissions@surrey.ac.uk

Postgraduate taught courses

Yes, we will be as flexible as possible with deposit deadlines. We have changed our deposit deadline to 1 August 2020 and will keep this under review.

Yes, if you are unable to enrol due to Covid-19, we will refund your deposit. We have changed our deposit refund policy and will return your deposit in full if you request a refund by 1 August 2020. Please email admissions@surrey.ac.uk if you would like to request a refund.

Postgraduate research courses

You should have received an email to let you know that, in light of current restrictions on coming to the campus, we have arranged for you to start your studies remotely if you are holding an unconditional firmly accepted offer to study with us.

When you complete online registration, you will automatically be enrolled as if you had registered in person with us in Guildford. Our hope is that you will be able to make a start on your research and attend supervisions remotely with your supervisor until the current situation has improved enough for you to join us in Guildford. Please get in contact with your supervisor to make arrangements for how this will work for individual projects.

If you are due to join us in July and you do not think your project is suited to a remote start, please contact admissions@surrey.ac.uk, and we will look into the possibility of deferring your application. This should be possible in most cases as long as your supervisor is in agreement and your funding allows.

If you are not yet holding an unconditional firmly accepted offer to study at Surrey, and would still like to start in July, please get in contact with the admissions team as soon as possible so that we can advise what else we require before you can begin your studies.

The Doctoral College will be hosting a virtual induction for all July starters to provide you with more information and to give you an introduction to research life at Surrey. They will be in touch with more information about this soon.

If you are a visiting researcher, please note that these plans do not apply to you. You will be contacted with alternative arrangements.

Applications for postgraduate research starting in October 2020 are currently being processed as normal. If you have any questions about your application, please feel free to contact mailto:admissions@surrey.ac.uk. We are happy to help.

You should still apply for funding and studentships as normal, however do seek out guidance from the relevant funding organisation and read it carefully. Each will issue their own information relevant to their funding schemes.

We are still recruiting postgraduate research students, so do continue to approach potential supervisors. Do bear in mind that staff are likely to take longer to reply than normal. You should also think carefully about when would be the right time for you to start your doctorate.

English language

Yes, we are still offering pre-sessional English courses. These courses will now all be online.

The British Council have advised that all IELTS exams in China are currently suspended. If you cannot book an IELTS test, you might be able to use an older IELTS result to support your application to academic study at the University. IELTS remain valid for two years from the test date.

Please be aware that the University accepts a variety of English Language tests, SELT and non-SELT. Please view our English language requirements page for further information.

If you cannot book an IELTS test, you might be able to use an older IELTS result to support your application to academic study at the University. We can accept an IELTS test providing it has been taken within two years prior to the start of the course start date, we will require evidence of the most recent test results. Alternatively you may be able to take the IELTS test in a few months, and your application can still be processed while you are awaiting your exam. 

Please be aware that the University accepts a variety of English Language tests, SELT and non-SELT. Please view our English language requirements for further information.  

In addition, as a temporary measure the University is accepting the IELTS Indicator and TOEFL iBT Special Home Edition tests and the Duolingo English test for September/ October 2020 entry and February 2021 entry. The results will be in the same format at the usual IELTS and TOEFL tests, and you will still need to achieve the English language score specified for your programme. 

Please upload documents to Surrey Self-Service. The Admissions team will then verify your results with IELTS. If you are having technical issues let us know by emailing admissions@surrey.ac.uk.

Events

Events on campus

With regret, we have taken the decision to postpone all on campus events until the end of August, due to concerns around coronavirus (Covid-19).

Our September and October Open Days will take place online as virtual events that will provide opportunities to find out more about learning and living here as Surrey student. Book your place.

Following the virtual Open Days, we will be offering an opportunity to see our campus in person on one of our campus tours. Further details will be available in due course.

If you have any questions about studying at Surrey, we would love to hear from you. You can email us via study@surrey.ac.uk

For questions relating to your offer, please get in touch via admissions@surrey.ac.uk.  

We are pleased to confirm that we will be running guided campus tours on Friday 14 and Saturday 15 August for those who have an offer to join us this September. Full details will be available shortly on our campus tour pages

We aim to have our weekly campus tours running again as soon as possible. In the meantime, you are welcome to visit our campus and complete a self-guided tour.

Events off campus

  • UCAS has taken the decision to postpone all higher education exhibitions due to run through to the beginning of July. UCAS has moved several events to this autumn and we plan to attend those. In addition, we will be taking part in a number of UCAS subject-specific virtual events, where you can find out more about studying the subjects we offer at Surrey. The first of these will take place on the 23 July 2020 for students interested in veterinary, medicine, and dentistry courses. 
  • A number of talks in schools and sixth form colleges have had to be postponed at this time. We have created online content for students and teachers to use and this is currently available on our schools and colleges webpages. We are happy to deliver virtual presentations, please do get in touch with Dan Rolfe or Becci Denmark via study@surrey.ac.uk.
  • EU events will not take place until further notice. If you were due to meet us in the UK or EU and would like to ask us any questions, please do get in touch with the UK/EU team at Surrey (study@surrey.ac.uk). 
  • A number of international events the University was planning to participate in have been cancelled. Please contact the international team at Surrey (international@surrey.ac.uk) if you want to check the status of any events or if you have any questions you would like to ask us. You can also keep in touch with the team on Twitter @SurreyInt.

Contact us

  • If you are an applicant:
  • If you are an agent: please contact the international team via international@surrey.ac.uk.
  • If you are a parent/guardian: unfortunately we cannot discuss the details of individual students with other parties, but do encourage any dependants you are responsible for to read the information provided by the University.