Fundamentals in Quality Improvement and Patient Safety

Key information

Start date:
Due to run in 2024/5
Attendance dates:
To be confirmed
Distance learning / Kate Granger Building, 30 Priestley Road, Surrey Research Park, Guildford, Surrey GU2 7YH
Some modules may be taught at: Stag Hill campus, University of Surrey, Guildford, Surrey GU2 7XH
Contact details:
  • Level
    7 (postgraduate)
  • Credits
  • Module code

Module aims

This module aims to introduce the key concepts of patient safety and risk. You will critically analyse and evaluate the impact of human factors theory and national patient safety policy on the reduction of risk and enhancement of safety in the workplace. You will also make critical judgement of the impact of legal and ethical frameworks for safe practice with a focus on professional accountability and codes of conduct.

Learning outcomes

On successful completion of the module, you will be able to:

  • Critically evaluate the concepts of patient safety and risk and how national and local patient risk and safety policies impact on your practice.
  • Evaluate the importance of carrying out root cause analysis and developed experience applying different analytical tools to real life scenarios.
  • Critically reflect upon how this learning can be used to improve patient safety in your own workplace.
  • Systematically and critically judge the mechanisms for escalating and communicating concerns within the legal and ethical frameworks required for safe practice.

Course content

Indicative module content includes:

  • Patient Safety policy: from micro to macro
  • Regulation and quality monitoring
  • National and local risk management policy
  • Error reporting
  • Human factors
  • Adverse incidents
  • Professional codes of conduct and accountability
  • Critical incident analysis
  • Root cause analysis and fishbone analysis
  • Introduction to quality improvement
  • Open and fair cultures.

Learning and teaching methods

For the 2023/24 curriculum, our PGT/CPD modules will continue to be delivered using hybrid learning. This means that depending on the subject and content of learning and teaching, modules will mainly be delivered via a combination of face to face and online delivery (both live and asynchronous), as this has worked really well for our practice-based colleagues. It is important to recognise the majority of modules contain face to face contact time and attendance at the University will be required.

Learning and teaching methods include:

  • Lectures
  • Workshops
  • Scenarios
  • Online tutorials
  • E-learning.


A written assignment 

Word count: 3,000

Course leaders

Reading list

Take a look at the module reading list.

Entry requirements

  • Ability to study at level 7
  • Professional registration as a healthcare professional:
    • Nursing and Midwifery Council (NMC)
    • Health and Care Professions Council (HCPC)
  • Working in health and social care.

Fees and funding

To be confirmed

How to apply

Please download and fill in an application form. 

Please note: 

  1. Applications typically close four weeks before the start of the module or earlier if we reach a maximum number of applications. If we still have spaces on the course, we may extend the application deadline date.
  2. It is important to ensure that you complete all sections and answer all questions, incomplete forms will cause a delay and may result in you missing out on an available place.
  3. If you are registered on a Continuing Professional Development (CPD) course then you will need to complete an application form for each CPD module you wish to apply for.

Send your completed application to

Terms and conditions

When you accept an offer of a place at the University of Surrey, you are agreeing to comply with our policies and regulations and our terms and conditions. You are also confirming you have read and understood the University's prospective student privacy notice.

If your sponsoring healthcare provider is funding you for this module, by submitting an application you agree to allow all information regarding your module (for example your exam results) to be shared with the sponsoring provider.

Cancellation policy

If you withdraw less than seven days before the module commences or do not attend on the first day (without informing the module administrator) the full cost of the module will be charged. Withdrawals after the module commences will also be charged.

Module availability

Places are confirmed approximately one month before the module start date. Please note that modules may be subject to teaching availability, student demand and/or class size caps. 


Modules listed are indicative, reflecting the information available at the time of publication. The University of Surrey has used its reasonable efforts to ensure that the information is accurate at the time of publishing, but changes (for example to module content) may occur given the interval between publishing and commencement of the module. It is therefore very important to check this website for any updates before you apply for a module with us. Read the full disclaimer.

Course location and contact details

Campus location

Stag Hill

Stag Hill is the University's main campus and where the majority of our courses are taught. 

Post-registration Administration team

University of Surrey
Surrey GU2 7XH