Dr Athary A. Alwasel

Healthcare is a service-based system where patients and providers (clinicians, managers) are integral to the system's overall functioning. As a human-centric system at both the demand and supply sides, it is important to consider the behavioral aspects of the entities that make up the healthcare system and their effect on system performance. Modeling and Simulation (M&S) is widely used in healthcare to give stakeholders better insights into real-world problems; incorporating human behavior makes the models more realistic and leads to more informed decision-making. M&S for behavioral analysis (BA) seeks to understand and explore individuals' behavior and reactions to different interventions within healthcare systems. We reviewed 59 papers published between 1992 and 2023 to synthesize existing literature and ascertain its current development. Our findings show that in most studies, the impact of human behavior is either ignored, studied unsystematically, or treated as a second-order effect. The study contributes to the understanding of M&S methodologies for BA in healthcare.