Dr Freda Elizabeth Mold

Senior Lecturer in Integrated Care

BSc, PhD

+44 (0)1483 684636

Freda.mold@surrey.ac.uk

Tuesday - Thursday

Academic and research departments

School of Health Sciences.

About

Biography

I received my PhD from the University of Surrey in 2001 and worked as a post-doctoral researcher at King's College London for 9 years, initially in Public Health Sciences and then in the Florence Nightingale School of Nursing and Midwifery.

Since leaving Kings' I worked for NHS Evidence (previously part of the National Institute for Health and Care Excellence) conducting rapid online reviews.

I joined The University of Surrey again in 2010, working as a Research Fellow in the Department of Health Care Management and Policy. At this time I undertook a large scale systematic review investigating patients access to their electronic medical records and online services in primary care.

Over the years I have been fortunate enough to work on various mixed methods research projects, focusing on long-term conditions and access to services. Studies included the investigation of factors impacting on patients' access and uptake of after stroke services in London, the care of ethnic elders in care homes, and early interventions for frail older people.

Since moving to Health Sciences I have continued to follow my research interest in access to services for specific patient groups in relation to primary/ community care delivery.

Research

Research interests

Research Interests:

Online access to computerised medical records and services in primary care.

Virtual consultations in primary care.

Obesity Stigma.

Spirituality in care homes.

Early interventions for frail older people.

Health care provision for people with Learning Disabilities.

Research projects

Virtual consultations for people with learning disabilities, their families and healthcare providers: a co-design study to aid implementation in everyday practice

Start date: November 2021

End date: April 2024

TINA study: How can the language of a virtual receptionist (chatbot) be optimised to increase access to cervical screening appointments?

Start date: 01 December 2022

End date: 30 June 2024

Delegation of insulin administration to non-registered healthcare workers in community nursing teams: an evaluation of care and practice for older people with diabetes

Start date: 02 March 2020

End date: 21 December 2021

Teaching

MSc Dissertation Module Lead

MSc Supervisor

PhD Supervisor

PGR Director

Publications

Highlights

Mold F, Hendy J, Lai YL, de Lusignan S. Electronic Consultation in Primary Care Between Providers and Patients: Systematic Review. JMIR Med Inform. 2019 Dec 3;7(4):e13042. doi: 10.2196/13042.

Mold F, Cooke D, Ip A, Perijat R, Denton S, Armes J. COVID-19 and beyond: virtual consultations in primary care—reflecting on the evidence base for implementation and ensuring reach: commentary article. BMJ Health Care Inform 2021 Jan;28(1):e100256. doi: 10.1136/bmjhci-2020-100256.

Mold F, Cooke D, Ip A, Perijat R, Denton S, Armes J. (2021) COVID-19 and beyond: virtual consultations in primary care—reflecting on the evidence base for implementation and ensuring reach: commentary article. BMJ Health Care Inform 2021 Jan;28(1):e100256.

McMillan B, Davidge G, Brown L, Lyons M, Atherton H, Goulding R, Mold F, Morris RL, Sanders C. (2021) A qualitative exploration of patients' experiences, needs and expectations regarding online access to their primary care record. BMJ Open. 2021 Mar 11;11(3):e044221.

Davidge G, Sanders C, Hays R, Morris R, Atherton H, Mold F, McMillan B. (2020) What do patients want? A qualitative exploration of patients' needs and expectations regarding online access to their primary care record. Br J Gen Pract. 2020 Jun;70(suppl 1):bjgp20X711245.

Carey N, Alkhamees N, Cox A, Sund-Levander M, Tingström P, Mold F. (2020) Exploring views and experiences of how infections are detected and managed in practice by nurses, care workers and manager's in nursing homes in England and Sweden: a survey protocol. BMJ Open. 2020 Oct 1;10(10):e038390.

Eaton-Williams P, Mold F, Magnusson C. (2020) Exploring paramedic perceptions of feedback using a phenomenological approach. Br Paramed J. 2020 Jun 1;5(1):7-14. doi: 10.29045/14784726.2020.06.5.1.7.

Eaton-Williams P, Mold F, Magnusson C. (2020) Eaton-Williams, P., Mold, F., & Magnusson, C. Effective clinical feedback provision to ambulance clinicians: a literature review. Journal of Paramedic Practice, 2020, 12(3), 109-117.

Mold F, Raleigh M, Alharbi NS, de Lusignan S. (2018) The Impact of Patient Online Access to Computerized Medical Records and Services on Type 2 Diabetes: Systematic Review. Journal of Medical Internet Research. 2018;20(7):e235.

Kidd T, Mold F, Jones C, Ream E, Grosvenor W, Sund-Levander M, Tingström P, Carey N. (2019) What are the most effective interventions to improve physical performance in pre-frail and frail adults? A systematic review of randomised control trials. BMC Geriatr. 2019 Jul 11;19(1):184.

Stenner K, Edwards J, Mold F, Otter S, Courtenay M, Moore A, Carey N. (2018) Medicines management activity with physiotherapy and podiatry: A systematic mixed studies review. Health Policy. 2018 Dec;122(12):1333-1339.

Liyanage H, Liaw ST, Konstantara E, Mold F, Schreiber R, Kuziemsky C, Terry AL, de Lusignan S. (2018) Benefit-risk of Patients' Online Access to their Medical Records: Consensus Exercise of an International Expert Group. Yearb Med Inform. 2018 Aug;27(1):156-162.

Edwards J, Mold F, Knivett D, Boulter P, Firn M, Carey N (2017) Quality improvement of physical health monitoring for people with intellectual disabilities: an integrative review. J Intellect Disabil Res. 2017 Nov 29.

Kidd T, Carey N, Mold F, Westwood S, Miklaucich M, Konstantara E, Sterr A, Cooke D (2017) A systematic review of the effectiveness of self-management interventions in people with multiple sclerosis at improving depression, anxiety and quality of life. PLoS One. 2017 Oct 11;12(10):e0185931

Cox A, Lucas G, Marcu A, Piano M, Grosvenor W, Mold F, Maguire R, Ream E (2017) Cancer Survivors' Experience With Telehealth: A Systematic Review and Thematic Synthesis. J Med Internet Res. 2017 Jan 9;19(1):e11

Ajala O, Mold F, Boughton C, Cooke D, Whyte M (2017) Childhood predictors of cardiovascular disease in adulthood. A systematic review and meta-analysis. Obes Rev. 2017 Sep;18(9):1061-1070

Mold F & de Lusignan S (2015) Patients’ Online Access to Their Primary Care Electronic Health Records and Linked Online Services: Implications for Research and Practice. J. Pers. Med. 2015, 5(4), 452-469

Mold F, de Lusignan S, Sheikh A, Majeed A, Wyatt JC, Quinn T, Cavill M, Franco C, Chauhan U, Blakey H, Kataria N, Arvanitis TN, Ellis B (2015) Patients' online access to their electronic health records and linked online services: a systematic review in primary care. Br J Gen Pract. 2015 Mar; 65 (632):e141-51

Liyanage H, de Lusignan S, Liaw ST, Kuziemsky CE, Mold F, Krause P, Fleming D, Jones S (2014) Big Data Usage Patterns in the Health Care Domain: A Use Case Driven Approach Applied to the Assessment of Vaccination Benefits and Risks. Contribution of the IMIA Primary Healthcare Working Group. Yearb Med Inform. 2014 Aug 15;9(1):27-35

Cookson, G and Mold, F (2014) The business case for social welfare advice services: An evidence review. Legal Action. 2014. July/ August.

de Lusignan S, Mold F, Sheikh A, Majeed A, Wyatt JC, Quinn T, Cavill M, Gronlund TA, Franco C, Chauhan U, Blakey H, Kataria N, Barker F, Ellis B, Koczan P, Arvanitis TN, McCarthy M, Jones S, Rafi I (2014) Patients' online access to their electronic health records and linked online services: a systematic interpretative review. BMJ Open. 2014 Sep 8;4(9):e006021

Mold F, Ellis B, de Lusignan S, Sheikh A, Wyatt JC, Cavill M, Michalakidis G, Barker F, Majeed A, Quinn T, Koczan P, Avanitis T, Gronlund TA, Franco C, McCarthy M, Renton Z, Chauhan U, Blakey H, Kataria N, Jones S, Rafi I (2012) The provision and impact of online patient access to their electronic health records (EHR) and transactional services on the quality and safety of health care: systematic review protocol. Inform Prim Care. 2012;20(4):271-82

Mold F & Forbes A (2013) Patients' and professionals' experiences and perspectives of obesity in health-care settings: a synthesis of current research. Health Expect. 2013 Jun;16(2):119-42.

Mujika A., Forbes A., While A., Mold F & Canga N (2010) Relationship between diabetes knowledge, glycaemic control and quality of life: Pilot study. Diabetes & Primary care, 2010: 12 (6): 374-381.

Mold F, Roberts J, Fitzpatrick J, Barriball L (2008) Methodological challenges of researching in the care home sector. Nurse Res. 2008;15(4):42-50.

Mold F, While A & Forbes A (2008) The management of Type 2 diabetes care: the challenge within primary care. Practical Diabetes International, 2008: 25 (1):28-36.

Mold F, Forbes A & While A (2008) The challenges of managing Type 2 diabetes in primary care. The Nursing Times, 2008: 104 (7):32-33.

Mold F (2006) Sickness and salvation: social theories of the body in the sociology of religion. In J. Beckford & J. Walliss (Eds.), Religion and Social Theory: Classical and Contemporary Debates, Ashgate Press, Aldershot. pp. 223- 236.

Mold F, Wolfe C, McKevitt C (2006) Falling through the net of stroke care. Health Soc Care Community. 2006 Jul;14(4):349-56.

Mold F, Fitzpatrick JM, Roberts JD (2005) Minority ethnic elders in care homes: a review of the literature. Age Ageing. 2005 Mar;34(2):107-13.

Mold F, Fitzpatrick JM, Roberts JD (2005) Caring for minority ethnic older people in nursing care homes. Br J Nurs. 2005 Jun 9-22;14(11):601-6.

McKevitt C, Redfern J, Mold F, Wolfe C (2004) Qualitative studies of stroke: a systematic review. Stroke. 2004 Jun;35(6):1499-505.

Mold F, McKevitt C, Wolfe C (2003) A review and commentary of the social factors which influence stroke care: issues of inequality in qualitative literature. Health Soc Care Community. 2003 Sep;11(5):405-14.

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