Business

We are globally recognised for providing industry-specific business services and educational programmes in hospitality, tourism, transport, and events management. We offer innovative business solutions and consultancy interventions aimed at improving commercial performance, experiential customer service, staff development, and strategic thinking within organisations.

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Executive-in-Residence

The SHTM Executive-in-Residence programme is designed to facilitate meaningful engagement by active business leaders and innovators in world-leading education and research within SHTM. 

Become a mentor

Business services

We aim to understand your organisation's challenges and those of industry, to design bespoke solutions that meet your needs. Contact us to find out how we can work with you.

Areas of expertise

  • Emerging trends: robotics and AI
  • Entrepreneurship
  • Ethics and CSR
  • Managing a multi-generational workforce, including managing different behaviours at work
  • Reflective practice: professional application of analysis and critical evaluation
  • Social media and competitiveness in a digital age
  • Staff emotional intelligence, wellbeing and resilience
  • Strategic revenue management
  • Sustainability
  • Talent development and talent retention strategy.
  • Technology, change and innovation

Get involved

Share your expertise with final year undergraduate students by becoming an industry mentor.

Contact us

Find us

Address
School of Hospitality and Tourism Management
Austin Pearce Building (AP)
University of Surrey
Guildford
Surrey
GU2 7XH