Business

Within the Centre of Research and Enterprise, we are globally recognised for providing industry-specific business services and educational programmes in hospitality, tourism, events and transport management. We offer innovative business solutions, practical executive education learning courses and consultancy interventions aimed at improving commercial performance, experiential customer service, staff development and strategic thinking within organisations.

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Find a course

Our courses are flexible, modular with some content online to suit complex, fast-paced operational environments. By blending world-leading academia with our industry expert network, our courses are engaging, interactive and relevant.

Nathalie Hinds

"Investing in people is crucial to retain and grow a sustainable competitive advantage. We offer professional development courses, bespoke solutions and business consultancy to help organisations develop their competitive advantage and overcome complex issues."

Nathalie Hinds, Executive Education Manager

Bespoke training

We aim to understand your organisation's challenges and those of industry, to design bespoke solutions that meet your needs. Contact us to find out how we can work with you.

Areas of expertise

  • Emerging trends: robotics and AI
  • Entrepreneurship
  • Ethics and CSR
  • Managing a multi-generational workforce, including managing different behaviours at work
  • Reflective practice: professional application of analysis and critical evaluation
  • Social media and competitiveness in a digital age
  • Staff emotional intelligence, wellbeing and resilience
  • Strategic revenue management
  • Sustainability
  • Talent development and talent retention strategy.
  • Technology, change and innovation

Become a mentor

Share your expertise with final year undergraduate students by becoming an industry mentor.

Contact us

Find us

Address
School of Hospitality and Tourism Management
Austin Pearce Building (AP)
University of Surrey
Guildford
Surrey
GU2 7XH