Department of Hospitality

The Department of Hospitality aims to shape the future of the hospitality industry through dynamic research and teaching.


From robotics and automation to artificial intelligence, our Department works in partnership with industry experts to deliver research and teaching that engages with current trends and challenges. Our dedicated team of researchers also have a particular research focus on themes including: 

  • Innovation and productivity
  • Peer-to-peer platform and sharing economy
  • Talent management.  
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School of Hospitality and Tourism Management research

We have a world-class reputation for our research in hospitality, tourism, transport and events. Our excellent facilities and vibrant research culture attract researchers and doctoral students from around the world, creating a diverse, creative and stimulating research community.

Our staff

Academic staff

Mark Ashton profile image

Mark Ashton

Senior Teaching Fellow; Director of Teaching and Learning

Marco Ciraulo profile image

Marco Ciraulo

Principal Teaching Fellow & Project Director Learning Hotel, Director of Industry Partnership

Anita Eves profile image

Professor Anita Eves

Professor of Hospitality Management

Sylvia Ganbert profile image

Sylvia Ganbert

Senior Teaching Fellow

Karen Kelly profile image

Karen Kelly

Programme Leader for International Hospitality Management, Module Coordinator for Restaurant Operations and Restaurant Management

Anyu Liu profile image

Dr Anyu Liu

Senior Lecturer in Hospitality

Hongbo (Daisy) Liu profile image

Dr Daisy Liu

Lecturer in Hospitality

Sumeetra Ramakrishnan profile image

Dr Sumeetra Ramakrishnan

Senior Teaching Fellow

Emma Reardon profile image

Dr Emma Reardon

Teaching Fellow and Programme Leader BSc (Hons) International Hospitality and Tourism Management

Iis Tussyadiah profile image

Professor Iis Tussyadiah

Head of School of Hospitality and Tourism Management, Professor of Intelligent Systems in Service

Xuan (Lorna) Wang profile image

Dr Lorna Wang

Deputy Head, Department of Hospitality

Shi (Tracy) Xu profile image

Dr Tracy Xu

Senior Lecturer in Hospitality

Leon van Achterbergh profile image

Dr Leon van Achterbergh

Senior Teaching Fellow

Emeritus staff

Leo Jago profile image

Professor Leo Jago

Emeritus Professor

Andrew Lockwood profile image

Professor Andrew Lockwood

Emiritus Professor of Hospitality Management

Postgraduate research students

Branislava Jianu profile image

Brana Jianu

Postgraduate Research Student

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Sanda Kam

Postgraduate Research Student

Ikram Nur Muharam profile image

Ikram Nur Muharam

Postgraduate Research Student