Advice and information
Security Services at the University of Surrey provides a 24/7, 365/6 days a year uniformed presence on the Stag Hill and Manor Park campuses with regular patrols of all areas including Hazel Farm and other outlying areas associated with the University, both on foot and in vehicles.
Ensure your personal safety when walking alone
We are urging all staff and students to be vigilant and follow the advice provided by Surrey Police to help ensure personal safety when walking alone.
- If you have to walk, avoid short cuts in lonely areas. Keep to well-lit, busy streets.
- Always walk facing oncoming traffic so a car cannot pull up behind you.
- If you regularly go walking or jogging, vary your route.
- Avoid using a personal music player or mobile phone while walking or jogging. They can distract you from your surroundings.
- If you think you're being followed, walk to the busiest place you can find or knock on a door. Then call the police.
- Consider carrying a personal attack alarm.
- When approaching your car or home, have your keys ready so you can enter without delay.
- If you are attacked, shout for help as loudly as you can or shout for someone to contact the police. Use your personal attack alarm. Try to get to a safe place and call the police.
Anyone with concerns can contact the University’s Security Services 24/7.
Secure your property
This is a low crime – not a no crime area. Things are stolen often because they are in easy reach of thieves taking advantage of an opportunity. Some simple measures will considerably reduce the chances of you becoming a victim of crime.
- Don’t leave items unattended! The most common places laptops and phones are stolen from are a desk in front of an open ground floor window within easy reach of someone outside
- Lock it or lose it! Use a Kensington lock (cable) to secure laptops to desks (not around the table leg!!). Invest in a decent cycle lock (‘D’ locks are best value) and secure your cycle to a secure point – preferably in a cycle shed / rack.
- Register your items (including your cycle) with Immobilise.com. This is a national property register supported by all UK police forces – and it’s free! You can buy stickers for your items to alert would-be thieves your property is registered and they will be caught if they try and sell it!
Lost and found property
Found property: all property found at the University should be taken to Security (the exception to this is USB memory sticks which should be taken directly to the IT Help Desk). If property is identifiable we will contact the owner by email to arrange collection, Items are then registered and held for a maximum of one month. If they are not collected after this period of time they are given to a charity or disposed of.
Lost property: any person who has lost property can enter their contact details and a description of the item they have lost in the Lost Property Register which is held in the Security Office. This will help to trace property back to its rightful owner.
The Administration Office is available for found and lost property Monday to Friday from 8am to 5pm ext. 2009 and outside of these hours the Control Room can be contacted on ext. 2002.