Allocation policy and process

Find out who is eligible for accommodation and when to apply. Our official Residential Accommodation Allocation Policy is set in November each year for the following academic year.

Policies

The accommodation team follows the allocation policy to process all applications. You can read this year's policy here:

Accommodation Residential Allocation Policy 2018/19 (PDF)

When we allocate rooms

Rooms are not allocated on a first-come first-served basis.

Students are only able to apply once per academic year. If you wish to change anything on your application, you need to email us stating clearly your name, University ID and any information to be added or amended, so we can update your application.

Undergraduate students

  • Undergraduate students new to the University of Surrey are guaranteed a place in accommodation, provided they have applied for accommodation by 24 July 2018 and met the conditions of their formal academic offer by 24 August 2018.
  • Accommodation is not guaranteed for any applications received after the above specified deadline.
  • Any remaining accommodation not allocated to the above group, will be prioritised for undergraduate students who meet the conditions of their formal academic offer and held the University of Surrey as their insurance choice.
  • Applications are welcomed from undergraduate students joining the University of Surrey through Adjustment and Clearing 2018, however accommodation is not guaranteed.
  • Undergraduate applicants should receive an allocation letter in August or September.
  • Undergraduate applicants who come through Clearing should be aware it will take at least two working days after an offer is made and they have been released by their previous university before they can apply.

Postgraduate students

  • New postgraduate students need to apply for accommodation and have met their conditions by the 1 August 2018.
  • Before postgraduate students can apply they must have firmly accepted their academic offer and made the course deposit payment. The Accommodation Office will not be able to allocate a room until the course deposit payment is paid and received by the University (you should note that bank transfers can take 10 to 15 days to reach the University bank account).
  • Accommodation contracts for postgraduates typically run for 50 weeks.
  • Postgraduate students, paying overseas fees and are new to the University of Surrey are guaranteed accommodation. However you need to have met the conditions outlined in our allocations policy.
  • Home or EU postgraduate students are able to apply but room allocations are not guaranteed.
  • Postgraduates who do not meet the guaranteed conditions or have a start date outside of the beginning of the academic year can apply but places are limited so not guaranteed.
  • Accommodation allocation letters are sent out in August and September.

Notes

  • This policy is reviewed annually and is subject to change.
  • Accommodation guarantees only extend to unaccompanied students to be allocated single rooms. We are unable to guarantee the availability of accommodation for partners or families.
  • Accommodation guarantees only extend to full year or full academic year, full-time students starting in September.
  • We regret that under normal circumstances we are not able to accommodate part time and occasional students, or students undertaking a placement year.
  • Any students who are repeating part of their course (whether oversees course fees or UK/EU course fees) are not guaranteed a place, but may apply as a continuing student.

Frequently asked questions

Rooms are not allocated on a first-come first-served basis.

Students are only able to apply once per academic year. If you wish to change anything on your application, you need to email us stating clearly your name, University ID, the new order of preferences and any information to be added or amended, so we can update your application.

We have more than 2,500 ensuite rooms so there is a good chance of getting one. Please note that this is not guaranteed.