We pride ourselves on being connected with industry. Our industry reports link theory with practical insights, to understand how the digital economy is transforming businesses, governments and society.

Industry reports

Machine Intelligence: The ‘Killer App’ for the Digital Economy

The challenges and opportunities for senior executives in harnessing the power of new digital technologies such as machine intelligence.

In this report we identify the missing link between a surfeit of information on every aspect of our economic and personal lives, and an effective means of harnessing an almost limitless data resource. This missing link is called ‘Machine Intelligence’ or ‘MI’ and combines a range of technologies such as machine learning, natural language recognition, and artificial intelligence.

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Escaping Legacy

Removing a major roadblock to a digital future.

Core legacy systems inhibit business’ ability to meet changing customer demands in the digital age. The scale and nature of the problem is such that it needs to be addressed now. Our Survey suggests that it is addressable without the need for large-scale multi-year programmes to re-write these applications.

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Online Platforms and the Digital Single Market

Published by the authority of the House of Lords.

Online platforms, which comprise a wide range of software-based technologies, from search engines and social networks to price comparison websites and collaborative economy platforms, are drivers of growth, innovation and competition. They enable businesses and consumers to make the most of the opportunities created by the digital economy. Supported by the emergence of mobile devices and pervasive wireless connectivity, online platforms have transformed how we live, interact and transact. In doing so they have disrupted existing sectors of the economy and challenged regulatory frameworks.

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The Rise of the Platform Enterprise

A global survey.

Enterprises that leverage the power of platform business models have grown dramatically in size and scale over the past decade. No longer the sole domain of social media, travel, books or music, platform business models have made inroads into transportation, banking and even healthcare and energy. Platforms are now active in North America, Europe, Asia, Africa and Latin America. Some platforms are household names such as Amazon, Apple, Google and Alibaba. Others have emerged more recently or hail from parts of the world that get less attention such as Rakuten (Japan), Delivery Hero (Germany), Naspers (South Africa), Flipkart (India) or Javago (Nigeria). Platform ecosystems are gaining ground through the digitalization of products, services and businesses processes and in the process are reshaping the global landscape.

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Online Platforms: Contrasting Perceptions of European Stakeholders

A qualitative analysis of the European Commission’s public consultation on the regulatory environment for platforms.

This report analyses the answers to 8 open questions in the European Commission’s public consultation on platforms. Themes included the definition of platforms, platforms’ treatment of suppliers and customers, constraints platforms face when expanding their business in the EU, and their handling of consumer data.

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Digital Interconnectivity: A Reformation of the Banking Sector

Even with the multi-billions of dollars invested so far in FinTech, little has changed for the average banking customer. Yet the banking sector cannot remain impervious to the digital disruption that has permeated virtually every other area of commerce.

This report illuminates the most likely direction of travel in the banking sector enabled by digital technologies such as interconnectivity, cloud-based computing, mobility, data analytics, distributed ledger technology and web-based service-centric IT architectures. In our view, major elements of the banking sector will undergo massive digital transformation over the next 5-10 years. This will create many new opportunities for both retail and commercial customers.

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