Find out more about the OSCAR team and get in touch with your queries.

    Who we are

    The Office of Student Complaints, Appeals and Regulation (OSCAR) deals with the administration of:

    • Academic appeals
    • Disciplinary matters
    • Complaints
    • Fitness to practise
    • Support to study
    • Managed exclusion orders
    • Criminal conviction disclosures
    • Appeals against academic misconduct decisions
    • Residential casework
    • Report + Support submissions
    • Academic governance and Education committees/sub-committees
    • University Quality Framework (Regulations, Procedures, Codes of practice and Policies) review and update
    • Regular reporting to senior University Committees and Council

    Our vision

    Our vision is to establish OSCAR as sector-leading experts in case management and clear and transparent regulations and procedures through collaboration, innovation and integrity.

    Our values

    • Expert
    • Independent
    • Resilient
    • Approachable
    • Trustworthy
    • Equitable
    • Transparent

    Contact us

    NameRoleEmail address
    Glenn MoultonHead of OSCARg.moulton@surrey.ac.uk
    Ioana EnanyDeputy Head of OSCAR i.enany@surrey.ac.uk

    Casework sub-section

    NameRoleEmail address
    Corina BrindCase Managerc.brind@surrey.ac.uk
    Joanne BlythCase Managerj.blyth@surrey.ac.uk
    Amy KnightCase Manager amy.knight@surrey.ac.uk
    Babs MacLeanResidential Case Managerp.richards@surrey.ac.uk
    Phoebe RichardsCase Managerb.maclean@surrey.ac.uk
    Amy ScottFaculty Case Managera.scott@surrey.ac.uk

    Academic Governance and Regulations sub-section

    NameRoleEmail address
    Dr Svetlana Reston

    Academic Policy and Governance Manager

    Stephen Holden

    Senior Administrative Officer (Academic Policy and Governance)