Nicole Cocolas

Dr Nicole Cocolas

Lecturer in Transport Management
+44 (0)1483 689944
08 AP 02



Research interests



James Higham, PAUL HANNA, Debbie Hopkins, SCOTT ALLEN COHEN, Stefan Gössling, Nicole Cocolas (2021)Reconfiguring Aviation for a Climate-Safe Future: Are Airlines Sending the Wrong Message?, In: Journal of Travel Research SAGE Publications

Aviation remains a problematic sector of the global economy in times of climate emergency. Grounded in the ideology of reconfiguration, we adopt a system transitions perspective to address high emissions leisure travel. Our focus falls on the marketing communications of airlines as a critical component in the prevailing sociotechnical regime. Thematic analysis of the e-mail marketing communications of selected airlines revealed three prominent tropes: adventure and discovery; privilege; and urgency. These communications bring air travel into the everyday lives of consumers and accelerate the turnover time of tourist consumption. Time is mobilized to create a sense of resource scarcity and urgency to consume, paradoxically in a situation characterized by oversupply. The COVID-19 pandemic has presented a unique opportunity for structural reform of the airline industry. Component substitution to address airline marketing is required as an important step toward overcoming consumer moral disengagement and reconfiguring the airline industry.

Additional publications