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Housing with Pride: Working together to create LGBTQ+ inclusive social housing

Start date

March 2021

End date

January 2023


Led by Professor Andrew King, this ESRC IAA project expands on ground-breaking research between HouseProud (a networking group for LGBTQ+ people working in social housing), and The University of Surrey.

LGBTQ+ residents often experience discrimination in their everyday lives, including in relation to their housing and in 2017 Houseproud commissioned Professor King to run the No Place Like Home study, which was the largest ever undertaken in the UK in order to understand LGBTQ+ people’s experiences of social housing.

The research found that 60% of trans people felt their neighbourhood was an unsafe place to live and one in five gay men reported modifying their home in some way (e.g. moving pictures or books) to hide their sexual orientation from a visiting repairs operative or housing officer.  A third of respondents also felt that their housing provider was not able to deal effectively with issues like harassment.

Further funding from Houseproud, the University of Surrey and a number of social housing providers enabled the development of a Pledge Scheme, an equality framework that all organisations providing social housing can sign up to, to demonstrate their commitment to LGBTQ+ resident equality and support. 

Launched in May 2019, the Pledge Scheme was endorsed by the Deputy Mayor for Housing and Residential Development, London and has now been adopted by 16 social housing providers, representing over 1 million housing units in the UK. 

This new IAA project will significantly extend the achievements of the Pledge Scheme, improving knowledge exchange, and make a national impact in the way that social housing providers listen to, engage with and support their LGBTQ+ social housing residents.

The project also responds to the UK Government’s Social Housing White Paper (2020), ‘A Charter for Social Housing Residents,’ by ensuring that housing providers listen to residents’ voices and concerns and include them in responses and decision making.

The project represents a collaboration between HouseProud, the University of Surrey, Stonewall Housing, Opening Doors London, Tonic Housing, plus a number of social housing providers and most importantly LGBTQ+ residents.

Specific outcomes for the project include: producing an educational and good practice toolkit for social housing providers to use in staff education, training and development work; creating the UK’s first National LGBTQ+ Residents Forum to ensure that LGBTQ+ residents’ voices are brought together, amplified and can impact at national policy-maker levels; and ensuring the sustainability and governance of the Pledge Scheme in the longer-term by attaining cross-sectoral collaboration and co-funding.


Andrew King profile image

Professor Andrew King

Head of Department of Sociology, Professor of Sociology

Frances Sanders profile image

Frances Sanders

Postgraduate Research Student

Our Partners

This project is a partnership between the University of Surrey, HouseProudStonewall HousingTonic Housing and Opening Doors London


The ‘Housing with Pride’ project will intensify the impact the Pledge Scheme has already had and further incorporate resident voices into the design, delivery, auditing and future sustainability of the Pledge. 

It will ensure issues around the governance and sustainability of the Pledge Scheme are addressed and it will enable the launch of a National LGBT+ Resident forum, a ground-breaking milestone in the social housing sector in the UK and a significant development in terms of the Government’s new housing charter. 

The work will have a significant impact on LGBTQ+ social housing residents, whose voices, and concerns will be magnified through active participation in the delivery of the Pledge Scheme, putting their issues and concerns on a national stage.

Social housing providers will be supported in actioning the Pledge Scheme with additional learning resources and resident input, and impact will also be achieved for leading LGBT+ organisations in the housing sector, who will be able to develop and extend collaborations to improve services with and for LGBTQ+ residents.

Impact will also come in the form of the Pledge Scheme itself, which will be put on a sustainable financial and organisational footing for the future.

A longer-term (3-5 year) aim is to secure funding for a new, empirical study, similar to ‘No Place Like Home’ in which the team will measure the extent that organisational changes made through putting these schemes into practice in social housing have translated into better resident experiences. This IAA project is a step towards that goal.  

Housing with Pride

Houseproud are actively encouraging the housing sector to sign up to the Pledge Project. This video contains all the relevant information you need to know. Check it out & watch to the end!

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