Day 1: 5 July
Find out what is happening on day 1 of the Surrey 2023 Conference.
Wednesday 5 July
The programme can be viewed below.
Agenda day 1: People
Time | Event |
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8am – 5pm | Registration open |
8:15am – 8:45am | Drop in and dance OR Campus Wellbeing Walk |
9am - 9:30am | Welcome and opening
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9:30am – 10:15am | Keynote Speech: Carol Fergus Moderator: Dr Bora Kim |
10:15am - 11am | Panel discussion: EDI in the Visitor Economy
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11am - 1pm | Morning poster presentation |
11am – 11:30am | Networking break Sponsored by the Savoy Educational Trust |
11:30am – 1pm | Parallel session 1 |
1pm – 2pm | Networking lunch |
1pm – 2pm | Annals of Tourism Research Editorial Board meeting (Editorial Board members only) |
2pm – 4pm | Afternoon poster presentation |
2pm – 3:30pm | Parallel session 2 |
2pm – 3:30pm | Panel discussion (parallel): Open Research Chairs: Dr Pablo Pereira-Doel & Dr Yoo Ri Kim
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3:30pm – 4pm | Networking break Sponsored by the Savoy Educational Trust |
4pm – 5pm | The Surrey good bucket list - Consensus on People
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5pm – 6pm | Meet the sponsors and happy hour. Sponsored by Marriott International, Inc. |
6pm – late | International al fresco food festival, beside the picturesque campus lake |
Parallel session 1: Stand-up presentations
Wednesday 5 July, 11:30am - 1pm, 8 parallel sessions.
Human Flourishing 1 | Education 1 | The Environment 1 | Human Flourishing 2 |
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Room: AP1; Moderator, Dr Anke Winchenbach | Room: 23AP02; Moderator, Mark Ashton | Room: 34MS01; Moderator, Prof Xavier Font | Room: 33MS01; Moderator, Dr Tracy Xu |
Disability inclusion in hospitality organisations: Are we there yet? Aziean Jamin, Gbolahan Gbadamosi and Svetla Stoyanova-Bozhkova | Design Science in the context of the Tourism Sector: A Scoping Review Vitor R. Kuhn, Sara J. G. dos Anjos and Francisco A. dos Anjos | How to inspire green creativity among Gen Z hotel employees: An investigation of the cross-level effect of green organizational climate Jingyan Liu and Jiaman Liu | From floundering to flourishing: Why transforming the culture of employment and working relations for flexible young workers in hospitality is critical Agnieszka Rydzik |
"How does this work?": Understanding social entertainment running groups' psychology and behaviours from a pro-social and co-creation perspective Ning Chris Chen, Xueli Wang and Jifang Dou | Investigating the role of experiential learning in shaping career intentions of hospitality and tourism students Diep Ngoc Su and Thi-Hong-Hai Nguyen | Consumer perceptions of a sustainability filter in an online hotel booking platform Luisa Andreu, Xavier Font, Lisa Gao and Anna S. Mattila | Identifying the underlying dimensions of social discrimination among hospitality first line employees Bob Yi-Chen Duan, Jingjing Dai and Yuetian Zhang |
Tourists’ Emodiversity: Antecedents and Consequences Ganghua Chen, Yanrong Shi, Songshan Huang and Huimin Shi | Where does education ‘fit’ in the current hospitality sector? A Swedish discussion. Tara Duncan, Maria Thulemark, Marie Moström Åberg and Daniel Brandt | Tourism Climate Indices for The Caribbean: Broad Study Using Era5 Data Jaume Rossello, Vivian Cárdenas Hernández and Camilo Melo Aguilar | The cascading effects of supervisor dispositional envy on the episodic envy toward the subordinate: Examine workplace envy and abusive supervision in dyads Xiaolin Shi, Yitong Yu and Hao Shi |
Diversity and Inclusion in Hospitality and Tourism: A Research Agenda Wan Yang, Tracy Xu, Laurie Wu, Juan Madera and Emily Ma | Sport washing: the nexus between international law and sports diplomacy, the contested role of mega-event owners Solomon Ilevbare and Professor Gayle McPherson | Understanding tourists’ packing practices as pro-environmental behaviours Samira Zare | Neurodiversity and Equity in Family Holiday Experiences Allan Jepson, Brian Garrod and Raphaela Stadler |
How gig workers in the event industry experience job crafting process: A study in a non-western context Wanwisa Khampanya, Shi Xu, Yanning Li and Emily Ma | Innovative teaching and learning in tourism: lessons from Germany Nick Naumov and Markus Pillmayer | Rational and moral antecedents of tourists’ intention to use reusable alternatives to single-use plastics Issahaku Adam |
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Parallel session 1: 11:30am - 1pm - continued
Digital Futures 1 | Gender, Entrepreneurship and Social Policy 1 | Business & Policy 1 | Competitiveness 1 |
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Room: 66MS03; Moderator, Dr. Brigitte Stangl | Room: 80MS02; Moderator, Dr Albert Kimbu | Room: 39MS02; Moderator, Prof Nigel Morgan | Room: AP2; Moderator, Prof Gang Li |
Storytelling in travel vlogs: Scale development and validation Wenliang Li, Yoo Ri Kim and Caroline Scarles | The impact of the modern uprising on Iran’s tourism entrepreneurship Parastoo Moghaddam, Daniel Blasco Franch and Natàlia Ferrer Roca | An investigation into sustainability paradoxes in a dynamic and shifting tourism landscape Susann Power, Marialaura Di Domenico and Graham Miller | Happy in busy? A study on the happiness of the elderly tourism volunteers -- Based on the perspective of critical gerontology Ting Lyu, Shina Li and Yixin Liu |
Working with Service Robots? A Systematic Literature Review of Hospitality Employees’ Perspectives Jingjing Xu, Aaron Hsiao, Sacha Reid and Emily Ma | How do tourists experience regret in moral tourism encounters? Fenfen Jiang, Carol Zhang and Scott McCabe | Spatialising Urban Spaces of Graffiti and Dark Tourism Hoyoung Chang, Zhenni Wu and Youngsoo Kim | Intertemporal Destination Choice in Different Stages of COVID-19 Hanyuan Zhang, Richard Qiu, Long Wen, Haiyan Song and Chang Liu |
Consumers’ involvement in metaverse and brand engagement: hotels virtual tour and PR packet Hyerhim Kim, Athina Ioannou and Lauren Siegel | Exploring the Inequities in Entrepreneurial Ecosystems to Inform Policy Support: A Cross Case Comparison in Mexico, Canada and Spain Karla Boluk, Daniela Freud de Klumbis, Itziar Ramierez Garcia and Claudia Noemi Gonzalez Brambila | Re-examining inbound tourism performance through complexity theory Aurélie Corne, Sauveur Giannoni and Nicolas Peypoch | A multicriteria dynamic index for tourism destination competitiveness assessment Víctor Ernesto Pérez León, Maria Amparo León and Flor Guerrero |
Predicting bystanders’ intention to intervene in service robot abuse Erin Ling and Tracy Xu | Impact of COVID-19 on the economic literature on tourism and crises Victoria Mogni, Bibiana Lanzilotta and Lucía Rosich | Transport Use to Rural Destinations in the Global South: A Case Study of Bali Rama Permana, Janet Dickinson, Svetla Stoyanova-Bozhkova and Angela Smith | Using Authenticity and Innovation to Strengthen Resilience of Tourism and Hospitality Enterprises in Regional Australia Truc H. Le |
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| The impact of hotel openings on the commercial structure. Evidence from a natural experiment Oriol Anguera-Torrell |
Parallel session 2: Stand-up presentations
Wednesday 5 July, 2pm - 3:30pm, 8 parallel sessions.
Human Flourishing 3 | Education 2 | Human Flourishing 4 | The Environment 2 |
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Room: AP1; Moderator, Dr Sumeetra Ramakrishnan | Room: 34AP01; Moderator, Dr Lorna Wang | Room: 33MS01; Moderator, Dr Anke Winchenbach | Room: 34MS01; Moderator, Dr Viachaslau Filimonau |
Dynamics contributing to the Augmentation of Human Flourishing Components Nosheen Saba and Jawad Nasir | The Future of Online Education: A Chinese Perspective Hanqin Qiu and Kit Jenkins | From Critique to Action: Degrees of Change John Tribe and Brendan Paddison | Does the perceived sustainability-related climate influence residents’ pro-environmental behaviours in tourism destination? A perspective of structural cues and social cues Jingyan Liu and Yanxin Li |
At a Glance of Chinese Middle-class Consumers’ Luxury Hotel Staying Behavior Toward Post-Pandemic Era Woraprat Yoelao | Developing Caring Capacity in Tourism: An Educational Approach Sandro Carnicelli and Karla Boluk | Factors Affecting Frontline employees’ work in Contemporary Heritage Hotels Mostafa Marghany | Eco-Efficiency Analysis in tourism studies: A Meta-Regression Analysis Rui Tan, Linjia Zhang and Yingchan Luo |
Developing and validating a scale of managers’ design thinking in the hotel industry Yun Zhang and Fengzeng Xu | Doctoral education and neoliberal research agendas: What type of learning do we want for future tourism thinkers? Solène Prince | Enabling home and destinations for the wellbeing of seasonal retired tourists Ke Wang, Lirong Kou and Honggang Xu | Responsible Tourism and Hospitality Research in The Last 30 Years (1992-2022): A Bibliometric Overview Lisa Gao, Anna Mattila and Luisa Andreu |
| Decolonizing tourism education in the University of Cape Coast, Ghana Victor Mawutor Agbo and Bryan Grimwood | Flourishing through Travel: An Exploratory Study of Addiction Recovery Brent Moyle and Anna Kralj | Carbon footprint measurement, towards greening festivals Aurkene Alzua-Sorzabal, Basagaitz Guereño-Omil and Giuseppe Aliperti |
| Hands-on Learning During Pandemic: Through the Lens of Socio Economically Underprivileged Students Mohd Taufik Zamri, Syamsul Nor Azlan Mohamad, Nadia Hanin Nazlan, Mohd Zain Kutut and Norzuwana Sumarjan | Co-Designing Regenerative Tourism for Flourishing Futures Janne Liburd and Eva Duedahl |
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Parallel session 2: 2pm - 3:30pm - continued
Digital Futures 2 | Gender, Entrepreneurship and Social Policy 2 | Competitiveness 2 | Business & Policy 2 |
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Room: 66MS03; Moderator, Prof Caroline Scarles | Room: 23AP02; Moderator, Dr Bora Kim | Room: 39MS02; Moderator, Dr Marion Karl | Room: 80MS02; Moderator, Dr Yanning Li |
A Conceptual paper exploring the value and quality of Webcare in the hotel industry Maheshika Dissanayake, Kasha Minor and Victoria Richards | Predicting the Next Destination: A Discrete Choice Model Yong Chen | How Does Housing Asset Affect Household Tourism Consumption? Evidence from China Long Wen | Advancing tourism and climate change policies to support the Glasgow Declaration Johanna Loehr and Susanne Becken |
The relationship between algorithmic control mechanisms and gig work challenges Brana Jianu and Iis Tussyadiah | Performance to the Other or Life of the Self? Local Leisure and Place Identity among Residents of Chinese Ancient Town Jiuxia Sun and Yuning Wang | Opaque products: an optimal pricing strategy for airlines and consumers Juana María Alonso Déniz | You can't manage what you don't measure – Towards a more appropriate measure of innovation in the tourism industry Anna Burton |
Hotel hygiene crisis in audio-visual media: sense-making in citizens-to-citizens crisis communication Shengye Wang and Lijuan Su | Recontextualising the role of gender in entrepreneurial leadership Issahaku Adam, Albert Kimbu, Anna de Jong, Manuel Ribeiro, Eowoenam Afneyo-Agbe, Ogechi Adeola and Cristina Figueroa-Domecq | Tourism and inclusive growth in Colombia’s backpacker sector: Evidence from pre- and post-Covid Juliane Thieme, Mark P. Hampton, Carmen Stoian and Krystin Zigan | The Impossible Dream? Achieving Public Value in Tourism Constantia Anastasiadou and Janice McMillan |
Smartphones and the future of the tourist experience: An ethnographic perspective on the digital mediation of walking tourism Pascalle Sebus | Entrepreneurship-supporting policies: the reproduction of gender inequalities Cristina Figueroa-Domecq, Anna de Jong, Albert Nsom Kimbu and Allan M. Williams | The impact of Transformative High Street on Local Competitiveness: A Systematic Review Arthur Sarcinelli, Marcelo Brandão and Delane Botelho | Recontextualising the determinants of external CSR in the services industry: A cross-cultural study Mohamed Nageh Ibrahim, Albert Nsom Kimbu and Manuel Alector Ribeiro |
Customer, Industry, and Government: Who is ready for Metaverse in Tourism and Hospitality Jinyan Chen and SuHyeon Kwon | The Effect of News Framing on African Destination Image: The Roles of Message Credibility and Destination Knowledge Yeonhee Cho, Manuel Alector Ribeiro and Youngsoo Kim |
| Tourism Social Entrepreneurship Evaluation Framework: A Contribution Analysis Prosanjit Saha |
Morning poster presentation
Early morning to before lunch.
Title | Authors | Manuscript ID |
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A study on the participants' embodied experience in sports events: take marathon runners as an example | Xin Xu, Guangquan Dai and Yanning Li | 322 |
Modelling effect of innovation and dynamic capability on hotel performance in urban tourism destination in Nigeria | Banki Bala Mohammed and Yaman Aliyu Muhammad | 348 |
Do tourists travel with their preferred travel mode at urban destinations? Analyzing the effect of travel mode dissonance on travel satisfaction | Zidan Mao, Ying Zhao and Shuhan Wu | 543 |
Tourism-in-videogames: representations of tourism in virtual game worlds | Brendan Canavan | 741 |
Indicator System as a tool to measure the Smart Destination development | Ainhoa Carballido Risco | 810 |
Factors affecting the success of community-based tourism of women entrepreneurs in rural areas | Morteza Khazaei Pul and Mehdi Ramezanzadeh Lasboyee | 1128 |
A study on the student perception on the sustainable development goals in vocational education: with special reference to University College of Ratmalana, University of Vocational Technology, Sri Lanka | Jayani Kasunika and Ekanayake Mudiyanselage Chamila Kumari Ekanayake | 1504 |
The impacts of urban cultural amenities on tourism destination vitality: a case study of Changsha, China Internet Celebrity City | Yaxin Zheng and Qiuju Luo | 1599 |
Are God’s places following Environmental Ethics? Exploring a Pilgrimage Site in India | Bharti Gupta | 1982 |
Future flight: involving the public with a transport future that is yet to exist | Janet Dickinson, Angela Smith and Rama Permana | 2262 |
Afternoon poster presentation
After lunch before consensus session.
Title | Authors | Manuscript ID |
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Human-AI Collaboration in the Era of Falsity | Aarni Tuomi and Mário Ascenção | 2368 |
Spatial pattern and micro-location rules of tourism businesses in historic towns: a case study of Pingyao, China | Mengdi Wang | 2636 |
Business behaviour, governmental policy, and epidemic crisis: an analysis of hotel and government strategic crisis management responses during the recovery phase of Covid-19 | Gregory Shadbolt | 3137 |
Research on enterprise founder's traits and Chinese family enterprise governance model | Yaojie Xiong, Rose Xiaying Chen and Quansheng Zhao | 3279 |
Twin transition in hospitality industry: under which conditions digital technologies can help the hospitality industry to reach its sustainability targets? | Adel Ben Youssef and Adelina Zeqiri | 3792 |
Drivers of GenZ tourists’ political consumerism: a cross-cultural perspective | Siamak Seyfi | 3833 |
Exploring socio-cultural aversions, attitudes and willingness to participate in indigenous tourism | Afiya Holder | 3894 |
The Dilemma of CSR fulfillment on the competitiveness of enterprise | Quansheng Zhao, Rose Xiaying Chen and Yaojie Xiong | 4284 |
Women travelers and social media: A theoretical framework to explore new ways of women tourism entrepreneurship | Tasneem Binte Morshed, Dr Ana Beatriz Hernández-Lara | 9999 |