Research at the Department of Business Transformation

Our breadth of research interests, including reverse logistics, system modelling and stimulation, and sustainable supply chain management, impact on everyday practice and are funded by a range of organisations such as the British Council.

Research themes

  • Business analytics
  • Data-driven management
  • Decision support systems
  • Extractive industries
  • Lean thinking and agile manufacturing
  • Management science
  • Mining and development
  • Operations and logistics
  • Operations research
  • Reverse logistics
  • Supply chain management
  • Sustainability in business
  • System modelling and simulation
  • Sustainable supply chain management

Centre for Social Innovation Management

We have a mission to develop the knowledge, skills, and experience of future business leaders to address environmental and social challenges while managing business growth. To support this vision, our Centre for Social Innovation Management drives research to enhance sustainable business models and build organisations that genuinely enrich the rest of society.

Research projects


This impact case study presents industry-led research on the development of business intelligence tools in primary healthcare. We are working in collaboration with the AT Medics primary care group, a leading medical provider company in London.

The overall objective is to plan, design, develop and implement a range of business intelligence tools to increase effectiveness and quality of management, decision making.


The impact is on influencing governments to experiment with distributed ledger technology both to improve the internal workings of government and to make the process of governing better.

Principal investigator

Lampros Stergioulas


This project is based on the output and outcomes of the flagship EU funded Open Discovery Space project: A socially-powered and multilingual open learning infrastructure to boost the adoption of eLearning resources.

We led dissemination, validation, impact, motivation and sustainability development.


    We contributed to the integration, access to, and use of large and small repositories of open educational resources, as well as best practice exchange and collaboration.

    This resulted in a number of innovative methodological tools for school education, including:

    • A new methodology for impact assessment
    • A new impact assessment framework, business models, and sustainability strategy
    • The implementation of the new innovation model, across thousands of schools across Europe.

    Principal investigator

    Lampros Stergioulas


    This research focuses on showcasing the importance of artisanal and small-scale mining (ASM) – low-tech, labour-intensive mineral extraction and processing – in sub-Saharan Africa.

    The aims of the project are:

    • To engage host governments and donors and to reshape the dialogue on ASM in sub-Saharan Africa
    • To facilitate the formalisation of ASM activities in the region.


      The outcomes of this project:

      • Work toward facilitating policy changes
      • Position unlicensed and unsupported operators to register and legitimise their activities
      • Secure technological and financial assistance
      • Put the sector in a position to be a platform for wealth creation and in the process.

      Principal investigator

      Gavin Hilson


      Though it is a substantial market, employing 34,900 people in the UK, the vintage vehicle industry is supported by numerous craft-based businesses which are struggling to support historical methodologies and instrumentation due to skills shortages and legislation driven material changes.

      We helped to improve supply chain performance through the alignment of communication methods and the development of collaborative improvements based on a supplier association platform.

      One challenge was the recognition and management of divergent time perspectives within the supply chain. Many small businesses operated their production through a "lived experience" of time rather than one based on schedules and deadlines.


        We helped the supply chain to improve its reliability by reducing the complexity of time perspectives, which led to business growth.  

        Principal investigator

        James Aitken

        Meet the team

        New solutions are born out of new thinking and our team are never afraid to try, test and learn.

        Research at Surrey Business School

        Find out more about our other research activities.

        Contact us

        Find us

        Surrey Business School
        Rik Medlik Building
        University of Surrey
        GU2 7XH