Sustainability and wellbeing in the visitor economy

This research group develops critical evidence to inform public and private governance of the visitor economy, in the UK and globally.

Research aims

We strive to deliver research and teaching which drives inspiration for an environmentally, economically and socially sustainable society with a particular focus on the transport, tourism, hospitality and events industries. With a truly interdisciplinary group of academics, we work with intergovernmental organisations, industry and NGOs. We focus on the following key areas:

  • Sustainability evidence-based policy making
  • Industry’s acceptance of responsibility for sustainable development
  • Sustainable development and entrepreneurship
  • Sustainable and efficient transportation
  • Sustainability marketing, product design and communication.

Research projects

Current projects

Overview

Principal investigator
Co-investigators
Synopsis

We analyse and promote methods for travel trade associations, industry and certification bodies to take more responsibility to be sustainable. The Association of Independent Tour Operators has commissioned us to develop and deliver a sustainability pledge system for its members. During 2019-20 we are researching primate-tourist-resident conflict resolution methods, with the support of the Global Challenges Research Fund. In 2018 we researched the responsibility that travel trade associations acknowledge to promote animal welfare amongst their members, in partnership with World Animal Protection. We previously researched the corporate social responsibility policies and practices of cruise lines, international hotel groups and small hospitality firms, including an audit of the Sustainable Development Goals in global hotel groups, for United Nations Environment.

Overview

Principal investigators
Co-investigator
Synopsis

Our team was behind the creation of the European Tourism Indicator System (ETIS), and we continue to engage with governments to use sustainability evidence to take more informed policy decisions. In 2019, we will work with municipalities in South Sardinia (Italy) on sustainability evidence-based policy making. We recently created the Global Sustainable Tourism Dashboard in collaboration with Griffith University. This dynamic online tool presents a range of sustainability indicators for the tourism sector, and aims to provide a broader insight into how the sector is contributing to key sustainability goals at the global level. In 2018, we wrote a manual to transfer best practices on sustainable tourism policy making, park of the Interreg Mitomed+ project. In 2017, we advised the Catalan Tourist Board on their 2017 marketing plans, centred around repositioning Catalonia as a sustainable tourist destination. We were also commissioned to develop a white paper for the city of Barcelona on how its tourist board could redesign its marketing strategy to achieve more sustainable development.

Overview

Principal investigators
Funding amount

€135,000

Start date

2016

End date

2020

Synopsis

Our research focuses on sustainable aspects of mobility, hypermobility, promotion of slower and more environmentally friendly travel. In 2016-17, we were awarded €135,000 to assess the socio-economic and environmental impact of Clean Sky 1, the EU’s largest ever aeronautics research programme, for its ability to meet the Advisory Council for Aeronautics Research in Europe’s 2020 objectives for emissions abatement, noise reduction, and lifecycle design.

Overview

Principal investigators
Co-investigators
Synopsis

We conduct research on how to achieve more sustainable forms of development and how to promote wellbeing through tourism and events. This includes getting a better understanding regarding the role of tourism within communities in enabling the diversification of livelihoods and promoting sustainable entrepreneurship, particularly for marginalised communities, including promoting gender empowerment. We analyse how stakeholder collaborations can generate positive change and inclusive growth.

Overview

Principal investigators
Co-investigators
Synopsis

We analyse what sustainability means to travellers, and we provide tailor-made consultancy to in user-centred design of sustainable experiences, including the power of storytelling in branding, in partnership with staff at the Digital Economy Group. We are working with Bradt Travel Guides, Emirates Holidays, Open University and the Faculty of Engineering and Physical Sciences to develop next generation paper technology (funded by EPSRC). During 2019, we are partnering with Aguardio to help hotels and hostels to reduce their shower water consumption through persuasive communication methods. In 2018/19, in a project funded by the Department for Business, Energy and Industrial Strategy, we are collaborating with the Considerate Group to enhance the usability of a new energy management app for SME hospitality businesses in the UK. We have conducted over 140 courses for more than 2500 businesses on how to market and communicate sustainability. In 2017, we used user-centred design to deliver sustainability content for Lufthansa City Center.

Contact us

  • Phone: +44 (0)1483 686300
  • Fax: +44 (0)1483 686346

Find us

Address
School of Hospitality and Tourism Management
Austin Pearce Building (AP)
University of Surrey
Guildford
Surrey
GU2 7XH