Anke Winchenbach

Teaching Fellow and PhD Researcher
Dipl Tourism Management, MA Tourism, Environment and Development
+44 (0)1483 686138
49 AP 02
Please email for an appointment



Anke joint the University of Surrey as a part-time PhD researcher and ESRC scholar in January 2016, and has since taken up a role as Teaching Fellow in the School of Hospitality and Tourism Management.

Previously, Anke worked at NEF Consulting (the consultancy arm of the New Economic Foundation), supporting a diverse range of clients from private, public and third sector organisations on their journey towards a new sustainable economy by developing an understanding of value for money that includes social and environmental outcomes alongside the economic costs and benefits. Key areas of expertise include evaluation & impact assessment, training & capacity building and strategy & culture change. 

Anke also managed the innovative 'Total Impact Measurement and Management' (TIMM') project for The Travel Foundation in partnership with PwC, which measured TUI Group's holistic impact in Cyprus. Anke holds a Masters with distinction in Tourism, Environment and Development from King's College London, and has worked in several managerial roles in Travel & Tourism since more than 20 years.

University roles and responsibilities

  • Programme Leader International Tourism Management BSc
  • Personal tutoring
  • Sustainability and Wellbeing research group


    Research interests

    Research projects

    My teaching

    Courses I teach on


    Postgraduate taught

    My publications


    Anke Winchenbach, Paul Hanna, Graham Miller (2019)Rethinking decent work: the value of dignity in tourism employment, In: Journal of Sustainable Tourism27(7)pp. pp 1026-1043 Taylor and Francis

    This paper focuses on establishing a conceptual grounding for the value of dignity in tourism employment for achieving decent work as part of the sustainable development agenda. Dignity is widely acknowledged as a key driver for ‘good’ work, but little conceptual grounding on the value of dignity in tourism employment has been established. This paper will contribute to the theoretical debate on sustainable tourism by providing a critical review of frameworks for decent work, workplace dignity (or its absence), and understandings of identity. We will explore how the context and conditions of tourism employment are conducive (or not) for offering dignified and sustainable employment. This paper makes two original contributions to knowledge. First, it introduces a psychosocial understanding of dignity in tourism employment, reflecting its deeply rooted individual, organisational, societal and policy aspects, and recognising the actors involved. Second, the critical importance of dignity in tourism employment for achieving the Sustainable Development Goals (SDGs) is discussed, with future research directions identified.

    Additional publications