Day 2: 6 July
Find out what is happening on day 2 of the Surrey 2023 Conference.
Thursday 6 July
The programme can be viewed below.
Agenda day 2: The environment
| Time | Event |
|---|---|
| 8am – 5pm | Registration open |
| 8:30am – 9am | Singing Bowl OR Campus Wellbeing Walk |
| 9:30am – 10:15am | Keynote speech: Danielle D'Silva, Head of Sustainability at Booking.com Moderator: Dr Viachaslau Filimonau |
| 10:15am – 11am | Panel discussion: Climate change
|
| 11am – 1pm | Morning poster presentation |
| 11am – 11:30am | Networking break Sponsored by the Savoy Educational Trust |
| 11:30am – 1pm | Parallel session 3 |
| 11:30am – 1pm | Panel discussion (parallel): (Un) fair and (In) decent work in hospitality Chair: Dr Anke Winchenbach
|
| 1pm – 2pm | Networking lunch |
| 1pm – 2pm | Journal of Sustainable Tourism Editorial Board meeting (Editorial Board members only) |
| 2pm – 4pm | Afternoon poster presentation |
| 2pm – 3:30pm | Parallel session 4 |
| 2pm – 3:30pm | Panel discussion (parallel): Sustainable Aviation Chair: Nadine Itani
|
| 3:30pm – 4pm | Networking break Sponsored by the Savoy Educational Trust |
| 4pm – 5pm | The Surrey Good Bucket List. Consensus on the Environment
|
| 5pm – 6pm | Meet the sponsors and happy hour (sponsored by Aguardio) |
| 6pm – 8pm | Summer BBQ & Pimms |
| 8pm – late | Live salsa band, DJ and bar at Rubix |
Parallel session 3
Thursday 6 July, 11:30am - 1pm, 8 parallel sessions.
| The Environment 3 | Human Flourishing 5 | The Environment 4 | Digital Futures 3 |
|---|---|---|---|
| Room: AP1; Moderator, Dr Viachaslau Filimonau | Room: 23AP02; Moderator, Dr Tracy Xu | Room: 34MS01; Moderator Prof Xavier Font | Room: 66MS03; Moderator, Dr Brigitte Stangl |
Which Transformation? Re-conceptualising the bond between tourism and the environment in the Anthropocene Alberto Amore and Siamak Seyfi | The effects of responsible leadership on hotel employee turnover intention under COVID-19 Huimin Gu, Xu Yang and Diandian Lv | Constraints theory and tourist mobility choices at the destination. Evidence from ten European capitals Piotr Zientara, Magdalena Jażdżewska-Gutta, Monika Bąk and Anna Zamojska | An Interdisciplinary Analysis of Constraints to Rail Travel for Late Adopters of Technology Charlotte Lenton, Jillian Rickly and Brendan Ryan |
Leveraging Inspiration to Increase Sustainable Food Consumption Fengwei Dai, Sara Dolnicar and Dan Wang | The impact of diaspora tourism on return migration intention across cultural distance Adrienne Tingyao Liu, Yoo Ri Kim, Pearl M.C. Lin and Allan M. Williams | Self-regulation failure as an obstacle to attaining festival-related pro-environmental behaviours Jialin Snow Wu, Hannah Stafford and Chen Zheng | Virtual Reality Tourism through the lens of Social Presence and Subjective Well-Being Ryan Yung |
The impacts of texts and pictures on the willingness to pay for protecting animal resources Puyue Zhang, Shanshan Dai, Shina Li and Honggang Xu | On being community members: exploring psychological mechanisms of community identity construction through Community-Based Tourism Seung Ho Youn | Exploring critical supply chain paths that drive changes in carbon emissions of accommodation industry Lamei He and Zihan Chen | Cyberfeminism and Technofeminism in Tourism – a web developers’ perspective Rokhshad Tavakoli and Paolo Mura |
Understanding tourism, hospitality, and entertainment from a sense of place and time Ning Chris Chen | Transformative Event Design: Exploring the Role of the Facilitator as Experience Broker Nieke Dieteren and Barbara Neuhofer | Coopetition effects on eco-innovation adoption in the hospitality industry Adriana Fumi Chim-Miki, Joana Costa and Rui Augusto da Costa | Semiotics of Travel: Assigning Meaning to Travel Posts on Social Media Lauren Siegel and Caroline Scarles |
Actual Behavioural Change or Intention: Value-based Learning from Greenway Experience to Promote Sustainable Tourism Shiqin Zhang, Musha Shi and Eric Chan | Exploring hotel employees’ collaboration intentions with service robots, the mediating role of intrinsic work motivation and job stress Danni Wang, Emily Ma and Xi Y. Leung | “I, we, They, It” and system interventions – Is the “I” missing from (our own) sustainability research? Alexandra Coghlan, Susanne Becken and Stefen MacAskill | The Impact of NFT Technology on Tourist Satisfaction in Guilin: An Empirical Study Qiuli Meng, Zongyu Li and Yu Nie |
Parallel session 3: 11:30am - 1pm - continued
| Gender, Entrepreneurship and Social Policy 3 | Business & Policy 3 | Competitiveness 3 | Sustainable Aviation |
|---|---|---|---|
| Room: 80MS02; Moderator, Dr Albert Kimbu | Room: 39MS02; Moderator, Prof Nigel Morgan | Room: 33MS01; Moderator, Prof Gang Li | Room: 34AP01; Moderator, Dr Nicole Cocolas |
Exploring the challenges and opportunities to co-create diverse and inclusive tourism and hospitality Yoo Ri Kim, Bora Kim, Albert Kimbu and Sumeetra Ramakrishnan | Segregationist housing policies and short-term rentals Florian Zach and Huihui Zhang | Effects of the Gender Role Attitude and Gender Power on Chinese Couple’s Tourism Decision Making Tingyu Liang | The narrowing window of opportunities for zero-emissions aviation and tourism Paul Peeters |
Bridging the feminist theory gap in exploring the role of Canadian Women Tourism Social Entrepreneurs Gaurav Panse and Karla Boluk | Harnessing the power of stories to evaluate complex tourism interventions: a ‘most significant change’ approach Luigina Jessica Montano, Xavier Font, Corinna Elsenbroich and Manuel Alector Ribeiro | Domestic Tourism and Pluralistic Ignorance in the Aftermath of a Tight Presidential Election Marcelo Nunes, Luis Antônio Dib and Verônica Mayer | Analysing the effects of ESG ratings on Airline operational, financial, and market performance: a spatial econometrics approach Nadine Itani, Bora Kim, Anyu Liu and John F. O'Connell |
Explore the mechanisms of Chinese one-child generation female travel intention influenced by identity, culture, and gender Bohan Liu, Hanaa Osman and Daisy Fan | Transformative Tourism Learning in Non-hedonic Contexts: The Role of Introspection Fanny Manner Baldeon and Mimi Li | Using big-data from mobile devices to monitor and manage overtourism at urban tourism destinations Vicente Ramos, Bartomeu Alorda-Ladaria and Maurici Ruiz | Online But Not Present: A Grounded Theory Study on the Value Co-creation Behavior of Sharing Tour Guide Platforms Ruiqi Zhang, Huiying Zhang and Ning Deng |
The effect of international travel bans on informal entrepreneurs in South Africa Alicia Fourie, Andrea Saayman and Derick Blaauw | The interplay of tourism and rural gentrification influenced by artists: a case study of Mingyue Village, China Xueke Yang and Honggang Xu | Consumer behavior in tourism destination: The impact of flight experience Omer Ayash | Operational efficiencies in aviation - accessing the benefits pool through dynamic airspace management Martin Hawley, Karol Götz, Doug Meyerhoff and Rainer Koelle |
Lifestyle Migration and Gender Perspective: Living a Familiar context under new relations Mónica Segovia-Pérez, Konstantina Zerva and Raquel Huete Nieves | Cultural Events, Storytelling and Mythmaking: The Beggars Fair Elaine Rust | The survival of Airbnb during COVID-19: A spatial-temporal approach Yoo Ri Kim, Eden Jiao and Anyu Liu |
|
Parallel session 4
Thursday 6 July, 2pm - 3:30pm, 7 parallel sessions.
| The Environment 5 | Human Rights & Major Events 1 | Human Flourishing 6 | The Environment 6 |
|---|---|---|---|
| Room: AP1; Moderator, Dr Viachaslau Filimonau | Room: 34AP01; Moderator, Dr James Kennell | Room: 33MS01; Moderator, Dr Sumeetra Ramakrishna | Room: 34MS01; Moderator, Dr Xavier Font |
The significance of sustainability and its relationship with the dimensions of smart destinations. The case of the Valencian Region, Spain Jorge Pereira-Moliner, Eva María Pertusa-Ortega, Juan José Tarí, José F. Molina-Azorín and María Dolores López-Gamero | Factors determining the resilience of the MICE sector in South Africa Refiloe Lekgau and Tembi M Tichaawa | Exploring stories in tourist self-recovery of negative emotion: A narrative analysis Shiqing Zeng and Xiaoming Zhang | The impact of climate change on tourism demand in Jamaica Martine Bakker, Seleni Matus and Elecia Myers |
What factors influence tourists’ choice for carbon offset travel？ Hongrun Wu, Haiyan Song and Hanyuan Zhang | Climate Culture. Conceptual Narratives of environmental Sustainability in the Event of Bad Ischl-Salzkammergut European Capital of Culture 2024. Barbara Grabher | Marine and coastal tourism diversification policy and practice Anke Winchenbach | How personal social responsibility and environmental self-identity explain the perceived importance of using a sustainability filter in booking hotels Luisa Andreu, Xavier Font, María José Miquel and Joaquín Aldás |
Destination management under climate emergency Mireia Guix and Ya-Yen Sun | Saving the Historic Landmark: the Key Role of the ‘1994 Taipei Arts Movement’ in Taiwan Yu-Chun Chen | Diversity and inclusion (D&I) in luxury hotels: a comparative study between France and UK Sumeetra Ramakrishnan and Hajar Eddial | Disaster events and inbound tourism: Insights from EM-DAT database Léopold Biardeau and Mondher Sahli |
Employee Resilience and Dynamic Capabilities in Tourism Organizations: A Transactive Memory Systems Approach Girish Prayag | MICE events suppliers’ perspectives on virtual and hybrid in South Africa Tembi Tichaawa and Refiloe Lekgau | The Impact of Hybrid Working on Employee Wellbeing. Can Leadership Styles Moderate this Relationship? Lisa Cafora | Staying On Track – How a commitment-based behavioural change intervention deters off-track walking at a protected natural site Elizabeth Cooper, Sara Dolnicar and Bettina Grün |
The influence of “cost-benefit representation” of sustainable tourism data on decision-making Anna Torres-Delgado and Xavier Font | Investigating the enablers and barriers for women in event leadership roles Emma Abson, James Kennell, Elspeth Frew, Miriam Frith, Natalie Haynes and Charlotte Rowley |
| GEO and Sustainable Golf in Mainland China: The Case of Foshan as A Glocal Negotiation Holly Hou and Xiaoming Zhang |
Parallel session 4: 2pm - 3:30pm - continued
| Competitiveness 4 | Competitiveness 5 | Business & Policy 4 |
|---|---|---|
| Room: 39MS02; Moderator, Dr Gang Li | Room: 66MS03; Moderator, Dr Marion Karl | Room: 80MS02; Moderator, Dr Yanning Li |
Effects of the Gender Role Attitude and Gender Power on Chinese Couple’s Tourism Decision Making Anais Cavallin, Oriol Anguera-Torrell and Ana Jiménez-Zarco | Investigating international tourist preferences for cross-border mobility Lorenzo Masiero, Juan Carlos Martín, Concepción Román and Gianluca Goffi | Investigating the Relationship between Urban Amenities and High Street Footfall Using Google Maps and Machine Learning Viriya Taecharungroj and Nikolaos Ntounis |
Leading through Crisis - The role of dynamic capabilities towards a more resilient tourism industry Anna Burton | Investigating the effect of sensory experiences for visitors’ evaluation behaviour under spatial variance Huahua Li | Hainan Sport Tourism Development - A SWOT Analysis Erwei Dong, Bin Fu, Yuntan Li and Jianing Jin |
Using big-data from mobile devices to monitor and manage overtourism at urban tourism destinations Eden Jiao, Gang Li and Jason Chen | Tourism Destination Competitiveness: An International Approach MarÍa Rosario GonzÁlez RodrÍguez, María Carmen Díaz Fernández and Noemí Pulido Pavón | Destination management organizations: current and future challenges Cristina Maxim |
Challenges and opportunities of airbnbficated destinations. The case of Barcelona. Montserrat Crespi-Vallbona | The impact of local high-speed broadband access on different types of accommodation establishments Eva Hagsten, Martin Falk and Xiang Lin | COVID-19 Pandemic and Tourism Development in Indonesia: A policy analysis Mohamad Robbith Subandi |
The survival of Airbnb during COVID-19: A spatial-temporal approach Gabrielle Lin, Michael S. Lin and Haiyan Song | Tourism Forecasting with Bayesian Bagging in a Major Crisis Xinyang Liu, Anyu Liu, Jason Chen, Gang Li and Haiyan Song | The impact of furlough on hospitality and tourism employees’ job turnover intention: A relative deprivation perspective Chen Zheng, Jialin Snow Wu, Henry Tsai, Hsing Ivan Wen and Neelu Seetaram |
Morning poster presentation
Early morning to before lunch.
| Title | Authors | Manuscript ID |
|---|---|---|
| Multi-destination travel choice – a choice paradigm mixing perspective | Richard T. R. Qiu, Eden Jiao and Jinah Park | 4526 |
| Going digital or not: the moderating effect of digital engagement on the link between site scarcity and tourist intentions | Rui Su and Chong Yu | 4554 |
| Menopause in the workplace, an “unspoken” topic in the hospitality, tourism and leisure industry. | Marianna Kornilaki | 4718 |
| The local community’s experience of tourism development in Vythiri, Kerala – a socio-economic and power-dynamics perspective. | Jithendran Kokkranikal, Shyju Pj, Joshu Ajoon and Shelji Mathew | 5215 |
| An historical account of the marketing of travel to the Portuguese Diaspora in South Africa | Maisa Adinolfi | 5409 |
| "It's not what you know, it's who you know" - Social networks and resilience of tourism-hospitality SMEs to external shocks | Wendy Pham | 5797 |
| Research on the influencing factors of marketing effect of Marketer Generated Content (MGC) on social media: the case study of Greenland Hotel | Kevin Zhang and Rose Xiaying Chen | 5834 |
| Why studying the acceptance of smartphone technology in hotel booking? | Arshin Bakhtiari, Yuhanis Abdul Aziz, Azmawani Abdul Rahman and Rosmah Mohamed | 5964 |
| Flying towards climate catastrophe: unravelling tourism's dependency on aviation | Cheryl van Adrichem | 6065 |
Afternoon poster presentation
After lunch before consensus session.
| Title | Authors | Manuscript ID |
|---|---|---|
| An importance-performance analysis for prioritizing the international hotel service quality attributes in the post COVID-19 situations in Thailand | Preeda Chaiya and Theeraphon Thuaenphae | 6083 |
| Obstacles and pathways to sustainable general aviation: empirical evidence from a Swiss socio-technical mixed-methods study | Michael Stiebe | 6271 |
| Community perceptions on the socio-cultural impacts of ecotourism in Cameroon | Vyasha Harilal and Tembi Tichaawa | 6426 |
| Every Molecule (of CO2) Counts: General Aviation Pilots’ Acceptance of a New Automatic Digital Pilot Logbook-Based Carbon Emissions Calculator with Carbon Offsetting Functionality | Michael Stiebe, Matthias Niederhäuser, Andreas Ryser and Widar von Arx | 6846 |
| Factors influencing data sharing practices of European tourism stakeholders | Jason Stienmetz | 6874 |
| Privacy concerns and potential uses of ChatGPT in the tourism and hospitality sectors | Ikram Nur Muharam | 7019 |
| The vegan travelling experience through Instagram content | Alicia Orea-Giner and Francesc Fusté-Forné | 7137 |
| Pricing analysis: looking for collusion at the hotel industry. | Juan Pedro Aznar Alarcón | 7219 |
| Hotel demand forecasting with review topics: Dynamic Topic Modelling and Deep Learning | Chenguang Wu and Shiteng Zhong | 7495 |
| Weather and climate challenges facing urban mountain tourist destinations | Kaitano Dube and Godwell Nhamo | 7554 |
Panellists
Dr Adele Ladkin is Professor of Tourism Employment in the Department of People and Organisations, and Deputy Director of the International Centre for Tourism and Hospitality Research (ICTHR) at Bournemouth University (BU). Her research expertise is the tourism and hospitality workforce and employment, specifically related to labour mobility, migrant workers, employee wellbeing, and the digital transformations of work. She is part of the Global Hospitality Research Alliance (GHRA), launched at the International Labour Process Conference on Fair and Decent Work in the Global Economy in April 2023. She was part of the team that developed the Tourism and Hospitality International Postgraduate provision at BU over the last 15 years, which has contributed to global capacity building for tourism development and education.
Adele has published widely in peer-reviewed tourism and hospitality journals and related fields, and has conducted UKRI and EU-funded research in the area of tourism work. She has worked with the UNWTO as an expert advisor for human resources in tourism. She was joint Editor in Chief for the International Journal of Tourism Research from 2003-2009, is Associate Editor for Annals of Tourism Research, and is an Advisory Board Member for The International Journal of Contemporary Hospitality Management. She also serves on the editorial board for a further six tourism and hospitality journals. She is an Honorary Professor at the Technological and Higher Education Institute of Hong Kong.
Jane has worked with HOSPA (the Hospitality Professionals Association) for many years and has been CEO for 7+ years. Having gained a degree in hotel management, Jane worked in both chain and independent hotels before becoming a supplier of technology to the industry. She is an enthusiastic supporter of hospitality businesses and the myriad of people who work within them. Jane likes to add her positive voice to promote the industry far and wide.
Harsh completed his MSc in International Hotel Management from the University of Surrey, UK with a Merit this year and served as a Cluster Sales Coordinator at Hilton London Tower Bridge & Hilton London Canary Wharf from June 2022 - March 2023 and was recognized as the recipient of the esteemed "Hilton Sales Support of the Year 2022 - London" award. Recently, Harsh took over as a new challenge as a Pre-Opening Sales Manager for Hampton By Hilton London City opened in May 2023 becoming one of the ‘Youngest Sales Manager within Hilton Worldwide’.
Uni Involvement- Harsh is passionate about Hospitality and never leaves any opportunity to network. A firm believer of – ‘Your Network can take you places, your degree ever will’. He handled 4 different leadership positions within the university during his time as a Voice zone Officer in Students Union, Relations Manager for Tourism, Hospitality and Events society, Treasurer for TEDxSurreyUniversity and Course Representative for his course.
Rebecca Florisson is the Principal Analyst at the Work Foundation, at Lancaster University. She leads the Work Foundation’s research programme on insecure work. She has expertise in labour market precarity, social mobility and working conditions. She applies cross-sectional and longitudinal data analysis to important research and policy questions.
Alongside her role at the Work Foundation, she is a part-time PhD candidate at Queen Mary, University of London, conducting an ESRC-funded study on the impact of precarious work during the early career on life course employment trajectories.
Previously, she worked in the Employment Unit at Eurofound, the European agency for the improvement of working and living conditions in Europe. She holds an MSc in Politics and Public Policy from Trinity College Dublin.