Student life

Study support

Our academic services can help you to get the most out of your studies and achieve your goals.

Library and Learning Centre

Our Library and Learning Centre is the academic hub of our campus; we’ve invested £16 million to create a state-of-the-art learning environment.

The Library offers a wide range of print and electronic books, publications and learning materials. Facilities include silent, quiet and group working zones and bookable group study rooms. During semester we are open 24 hours a day.

Discover more.

Student Personal Learning and Study Hub (SPLASH)

SPLASH is a learning space on the 3rd floor of the Library, and it's here you’ll find the SPLASH learning development team, comprising dedicated Student Learning Advisers and Information Skills Librarians who can assist you in developing your academic and research skills, including writing, presenting, revision and critical thinking.

There are various study workshops and events available, as well as offering one-to-one appointments and drop-ins to help students reach their full academic potential at the University.

Examples of the types of workshops include:

  • Academic language and style
  • Let's get critical
  • Using sources properly: how to cite and when to reference
  • Making the most of your feedback
  • First-class writing
  • Developing your argument
  • Plagiarism… and how to avoid it
  • Dissertations masterclass

See the SPLASH website for more information.

Additional Learning Support (ALS)

ALS is the University’s disabilities and neurodiversity service. It consists of a group of specialist staff who are committed to promoting equality of educational opportunity for students with disabilities, long-term health conditions, specific learning differences (for example: dyslexia and dyspraxia) and other neurodiverse conditions (for example: autism spectrum and attention deficit disorder).

Students are encouraged to disclose their condition and register with the service so that they can be appropriately supported during their studies.

The ALS team can arrange exam and learning support adjustments, give advice on applications for Disabled Students’ Allowance and screen students for dyslexia and dyspraxia. Regular study skills and mentoring support is also provided to students where appropriate.

 The team supports students with:

  • Autism
  • Medical conditions that have a long-term effect, e.g. Myalgic Encephalomyelitis (ME), Crohn’s disease or epilepsy
  • Mental health conditions, e.g. long-term depression and anxiety
  • Mobility difficulties, including repetitive strain injury (RSI)
  • Sensory impairments
  • Specific learning differences, e.g. dyslexia, dyspraxia or attention deficit disorder (ADD)

See the Additional Learning Support website for more information.

English Language Support Programme (ELSP)

The English Language Support Programme (ELSP), delivered by the School of Literature and Languages, provides tailored English language support to all Surrey students registered on undergraduate or postgraduate courses. It is particularly valuable to students who speak English as a second or additional language.

All students who enrol in writing classes are entitled to one-to-one tutorials with our expert tutors in English for academic purposes. Find out more.

Faculty-based student services

Programme management

  • Faculty welcome and induction programmes
  • Allocation of students to tutor and lab groups
  • Production of class registers
  • Monitoring of progression, suspension transfers and withdrawals
  • Advice to students on module changes made by students in two week periods at the start of each semester
  • Support Boards of Studies and student-staff consultative committees
  • Non-standard programmes
  • Student exchanges
  • Personal tutor allocation and recording of personal tutor meetings
  • UKVI monitoring-working closely with Visa Compliance Officer
  • Liaison with Students’ Union (SU) on student reps and uploading to SU systems

Assessment and awards

  • Advice to students on extenuating circumstances (ECs) process
  • Providing information for appeals and fitness to practise cases
  • Coursework submission of dissertation, lab work and other non-online submissions
  • Post-examination board queries on resits
  • Assistance with room bookings for LSA examinations

Doctoral College

The Doctoral College is at the hub of our research community providing support and services for our postgraduate research students. Find out more.

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