Accommodation

Prices and payment

You may download a full list of all accommodation fees for all University of Surrey owned accommodation from this page.

Prices

Please note that the prices given may be subject to amendment and should be used for guidance purposes only.

The following costs are included in the accommodation fees:

  • Belongings insurance premium
  • Your gas, electricity and water bills
  • A broadband connection service to the University ResNet network

Paying for your room

Your invoice for rent, called an Invoice for Residence Fees, will normally be sent to your University email account within 14 days after you move in.

You will be asked to make a pre-payment of £250 when you accept your room, but there is nothing else to pay for your room until your invoice is sent to you, this will done after you have moved in.

The invoice will be for the whole of your license period, and if you are staying for more than one semester it will be split into instalments.

Below is an example of how much you would pay for each instalment if you live in one of our Band D rooms costing £140 per week in 2017/18:

Payment Period covered Payment due Amount due
1 Pre-payment On room offer £   250.00
2 23 September 2017 to 6 January 2018 (15 weeks, less prepay) 13 October 2017 £1,850.00
3 06 January 2018 to 07 April 2018 (13 weeks) 26 January 2018 £1,820.00
4 07 April 2018 to 18 June 2018 (10 weeks 2 days) 27 April 2018 £1,440.00
5 18 June 2018 to 8 September 2018 (11 weeks 5 days) 08 July 2018 £1,640.00
Total     £7,000.00

* The payment date of second instalment may be later than this date as it is set to be 21 days after the invoice is sent to you.

**Undergraduates are allocated for the period 23 September 2017 to 18 June 2018 so they will make the first four payments. Postgraduates are allocated for the period 23 September 2017 to 8 September 2019 so they will make all of the payments.

The collection dates for the above instalments are designed to be just after most students receive their funding from Student Finance England. If the instalment dates don't work for you, then please speak to your student financial adviser.

Ways to pay for your room

The University has made the following options available to help you settle your fees quickly and efficiently. You should already have been advised by the appropriate University authority of the amounts payable for your accommodation and/or tuition fees.

Online Payments

Pay online by debit or credit card

Please wait 48 hours from receiving your invoice to make a payment online.

Western Union Bank Transfer

Students who wish to make payments from overseas often lose money to fluctuating exchange rates, expensive bank charges and unforeseen card charges. Using the free service provided by Western Union Business Solutions helps eliminate these problems and ensures your payment can be processed quickly, and that the University receives 100% of the payment you send. The exchange rate you obtain is guaranteed for 72 hours to give you time to make the payment using the internet, telephone or your local bank, and you will be notified as soon as your payment is received via email. Please note that this service is also open to students including domestic students wishing to pay in British Pounds, at no cost. To access this service, click the link directly below this message.

If you have any queries regarding this service or your payment you can contact Western Union's dedicated student support helpline on +44 (0) 1733 871871 or email education@westernunion.com.

Direct Bank Transfer

You can pay your accommodation fees using a UK bank account by tranferring funds directly to the University. The University's bank details are:

  • Beneficiary/Account name: University of Surrey
  • Address: National Westminster Bank, 151 The High Street, Guildford, Surrey, GU13AH
  • Sort Code: 60-09-50
  • Account number: 58080716
  • IBAN number: GB82NWBK60095058080716
  • SWIFT Code: NWBK GB 2L

Always quote your student ID number and your name to ensure we are able to identify your payment.

Please note that the transfer can take up to 10 working days to show in our account so you should allow time for your payment to clear.

In Person

You can pay via cash or credit/debit card in person at the Cashiers Office:

Cashiers Office
First Floor
Senate House
University of Surrey
GU2 7XH

The Cashiers Office is open 9am - 12:30pm, Monday to Friday.

Please note that there may be queues at peak times. To save time please use one of the online options above.

Terms and Conditions

Please see below for the terms and conditions you are agreeing to when you use the e-Payment gateway.

To the fullest extent permitted at law, the University of Surrey is providing this website, its contents and its online payment facility on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, products or services included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose.

In addition, the University of Surrey does not represent or warrant that the information accessible via this website is accurate, complete or current.

In no circumstances, to the fullest extent permitted at law, shall the University of Surrey nor or any of its officers or employees be liable for any loss, additional costs or damage howsoever arising suffered as a result of any use of this website or the information, content, or products included in the site.

We may change these terms from time to time without notice. Changes will apply to any subsequent transactions with the University of Surrey.

This site is currently only to be used for the payment of fees to the University of Surrey.

Secure Payment

If you would like to pay for your fees with this facility, but you are concerned about the security and reliability of the service, please be assured that:

  • Your payment details are automatically encrypted when you enter them.
  • This site is secured using a Thawte SSL Web Server Certificate to offer you secure communications by encrypting all data to and from the site.

Privacy and Data Protection

At the University of Surrey we recognise that your personal privacy is a serious and important issue and we support the principle of protecting privacy on the internet within the context of current UK legislation.

If you are unsure whether the payment has been charged to your credit/debit card, you should contact your card issuer whose telephone number is usually stated on the back of your card.

Student Finance team

For queries regarding your invoice for accommodation fees contact the Student Finance team in the Student Services Centre.

Email Student-Receivables@surrey.ac.uk with your family name and student number or call the correct number below, based on the first letter of your family name:

Family name initial Telephone number
A to D 01483 689039 (extension 9039)
E to K 01483 682460 (extension 2460)
L to R 01483 686394 (extension 6394)
S to Z 01483 689029 (extension 9029)