Research

1. Anuar, M. D. D. B. M., Itani, N., O'Connell, J. F., & Warnock-Smith, D. (2025). Investigating the impacts of ASEAN-EU comprehensive air transport agreement on the carriers’ competitive dynamics. Journal of Air Transport Management, 124, 102739.
2. Ashton, M., Filimonau, V. and Tuomi, A., (2025). How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners. International Journal of Contemporary Hospitality Management, 37(4), pp.1231-1256.
3. Brigitte Stangl, Margit Kastner, Martin Natter (2025) The Effect of Cost-Structure Type Transparency on Actual Payments. Journal of Service Research.
4. Gao, J., Zhang, Y., Xu, S., & Ma, E. (2025). Rethinking work-life integration: empowering talent in emerging hospitality and tourism work paradigms. International Journal of Contemporary Hospitality Management.
5. Gavilanes-Montoya, A., Castillo-Vizuete, D., Hollas, C. R., Woosnam, K. M., Ribeiro, M. A., Chávez-Velásquez, C., & Sarmiento, F. O. (2025). Sociodemographic and socioeconomic heterogeneity in considering residents’ empowerment from ecotourism. Journal of Ecotourism, 1-17. doi:10.1080/14724049.2025.2449963
6. J, E., Reid, S., Hsiao, A., & Ma, E. (Accepted May 2025). Status of Urban Sharing Research: Contexts, Methods, Theories, and Future Research Agendas. International Journal of Tourism Research.
7. Jiang, Y., Fu, Q., Thomopoulos, N., Chen, J. (2025) Understanding the influence of past driving experience on electric vehicle purchase intention in China, Transport Policy, 162, 270-282.
8. Jianu, B., Ashton, M. and Lugosi, P., 2025. Integrating algorithmic management in hotels: Emerging challenges and opportunities for frontline managers. International Journal of Hospitality Management, 129, p.104168.
9. Klaperski-van der Wal S., Skinner J., Opacka-Juffry J., Pfeffer K. (2025) Dance and stress regulation: A multidisciplinary narrative review, Psychology of Sport Exercise 78: DOI: 10.1016/j.psychsport.2025.102823
10. Liu, G., Ma, E., Bing, H., & Zhong, W. (Accepted March 2025). Going above and beyond for your own sake? An integrated model of hotel employees’ OCB, workplace thriving, and perceived control. International Journal of Hospitality Management.
11. Luo, Z., Wang, L., & Liu, H. (2025). Influencer Marketing and Destination Visit Intention: The Interplay Between Influencer Type, Information Format, and Picture Color Hue. Journal of Travel Research, https://doi.org/10.1177/0047287525132251.
12. Majid, G. M., Tussyadiah, I., Kim, Y. R., & Chen, J. L. (2025). From Destination to Daily Life: A Longitudinal Study on the Effects of Flashback Nudging on Pro-environmental Behavior Spillover, Journal of Travel Research.
13. Ortega, B., & Ribeiro, M. A. (2025). An index of the economic dependence on Tourism. Tourism Economics, doi:10.1177/13548166241262836.
14. Pan, Y., Fu, X., Li, J., Liu, Y., & Liu, H. (2025). Does home culture matter? Influence of home culture connectedness on tourist behavioral intentions. Journal of Tourism and Cultural Change, 1-20.
15. Ribeiro, M. A., Adam, I., Kimbu, A. N., Dayour, F., Adeola, O., & Tichaawa, T. M. (2025). Resilience in uncertainty: The impact of coping strategies on tourism entrepreneurs’ subjective well-being in sub-Saharan Africa. Tourism Management, 110.
16. Seo, T., Liu, H., Li, H. & Lee, J. (2025). AI-infused video marketing: Exploring the influence of AI-generated tourism destination videos on tourist decision-making. Tourism Management, 110, 105182.
17. Seraphin, H., Smith, S., Wyatt, B., Kozak, M., Kennell, J., & Mandić, A. (2025). Linear recruitment in tourism academia: when academic jobs “go sideways”. International Journal of Organizational Analysis, 33(3), 558-583.
18. Skinner, J. (2025) Haunted by Horace? Twilight tours, guides and the revival of the Gothic, Tourism Geographies: an international journal of tourism space, place and environment. 27(1): 120-144. DOI: 10.1080/14616688.2025.2462780.
19. Stankov, U., Carmer, A.B., Vujičić, M.D., Kennell, J., Lazić, L., Kalinić, Č., Masliković, D. and Jovanović, S., (2025) All the world’sa stage”–The Spatial Value of Destination DJ Videos. Geographica Pannonica, 29(1).
20. Sun, P., Lyu, M. & Liu, H. (2025) Can talented tour guides truly not be retained? Exploring the development of tour guides' career resilience under stressful conditions. Tourism Management, 109, 105157.
21. Tuomi, A., Tussyadiah, I., Ascenção, M.P. (2025). Customized language models for tourism management: Implications and future research, Annals of Tourism Research, 110, 10386.
22. Tuomi, A., Ashton, M., Schmidt, A.L. and Ling, E.C., (2025) After the Hype: Managerial Impacts of Planned (Dis) continuance of Service Robot Usage. Cornell Hospitality Quarterly, p.19389655251346383.
23. Tran, Dieu Thi, Kiet Tuan Nguyen, Da Van Huynh, and Brigitte Stangl. 2025. "Satisfaction with response: The impact on potential customers' perceived service quality and intent to stay." Annals of Tourism Research Empirical Insights 6 (1).
24. Wang, S., Ma, E., Shi, M., Xu, T., & Xu, J. (Conditional Accept May 2025). Supportive Design in P2P Accommodations. International Journal of Contemporary Hospitality Management.
25. Wang, YC., Song, H., June, Y., & Ma, E. (Accepted March 2025). Similarity-attraction theory perspective on service employees and service robots’ interactions. The Service Industry Journal.
26. Wang, YC., Ma, E., Zhang, L., Zhang, Y. et al. (Accepted March 2025). AI-assisted cross-cultural training for hotel newcomers: An IT mindfulness-driven perspective on building cultural intelligence and career development confidence. International Journal of Hospitality Management.
27. Wang, YC., Song, H., Yang, H., & Ma, E. (Accepted January 2025). Robots vs. human employees’ influence on restaurant brand relationship building: An integration of role theory and stereotype theory. Journal of Vocation Marketing.
28. Zahn, A. and Skinner, J. (2025) Technology in Concerts: Attendee Satisfaction of Holographic Performances- a case study of London’s ABBA Voyage, Event Management.
29. Zhang, Y., Ma, E., & Xu, F. (Conditional Accept May 2025). Embracing Imperfection: Employee Empowerment and Learning from Errors from the Lens of Positive Psychology. International Journal of Contemporary Hospitality Management.

• Ashton, M., Filimonau, V. and Tuomi, A. (2024), "How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners", International Journal of Contemporary Hospitality Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJCHM-08-2023-1294.
• Bakır, M., Atalık, Ö., & Itani, N. (2024). Service quality and repurchase intentions in the airline industry: a multiple mediation analysis through customer citizenship behaviour. Current Issues in Tourism, 1–22.
• Choirisa, S. F., Waworuntu, A., & Istiono, W. (2024). Enhancing user engagement and loyalty in online travel agents: a gamification approach. Journal of Hospitality and Tourism Technology.
• Delaney, E., & Ashton, M. (2024). Does an Attendance Policy Positively Impact Staff and Student Wellbeing? A Case Study Exploring Attitudes Toward a University of Surrey Attendance Policy. Journal of Hospitality & Tourism Education, 1–11. https://doi.org/10.1080/10963758.2024.2369131
• Filimonau, V., Ashton, M. and Stankov, U. (2024), "Virtual spaces as the future of consumption in tourism, hospitality and events", Journal of Tourism Futures, Vol. 10 No. 1, pp. 110-115. https://doi.org/10.1108/JTF-07-2022-0174.
• Flavián, C., Tussyadiah, I.P.  Orús, C. (2024). How immersive technologies are redefining the customer journey. International Journal of Contemporary Hospitality Management, 36 (11), 3557-3565.
• Gatersleben, B., White, E., Wyles, K., Golding, S.E., Murrell,G., Scarles, C., Xu, S., Brockett, B., Willis, C. (2024). Everyday places to get away – Lessons learned from Covid-19 lockdowns. Landscape and urban planning, 246, 105026.
• Hu, C., Hu, X., & Liu, H. (2024). Making Friends with Tourists before the Tour: A Study of Guide-Tourist Pre-tour Interactions Based on the Social Situation Framework.  International Journal of Tourism Research, https://doi.org/10.1002/jtr.2704.
• Hui, T. H., Itani, N., & O'Connell, J. F. (2024). Examining air travellers' willingness to pay for non-voluntary environment-related fees: The case of SAF surcharge and carbon taxes. Highlights of Sustainability, 3(1), 61-75. [doi: 10.54175/hsustain3010005].
• Kennell, J., & Šuligoj, M. (2024). Conceptualising dark events: A new framework. Annals of Tourism Research, 108, 103799.
• Li, H., Liu. H., Shin, H. & Ji, H. (2024). Impacts of user-generated images in online reviews on customer engagement: A panel data analysis. Tourism Management, https://doi.org/10.1016/j.tourman.2023.104855.
• Li, Yanning: Hotel Employee Engagement during the Pandemic: A Mixed-Method Approach, in the Cornell Hospitality Quarterly.
• Lyudmila Igosheva, Viachaslau Filimonau, Marco Ciraulo, Mark Ashton, Vladimir A. Ermolaev, Revisiting the taxonomy of market exit strategies in hotels, International Journal of Hospitality Management, Volume 120, 2024, 103777, ISSN 0278-4319, https://doi.org/10.1016/j.ijhm.2024.103777. https://www.sciencedirect.com/science/article/pii/S0278431924000896
• Majid, G. M., Tussyadiah, I., & Kim, Y. R. (2024). Exploring the potential of chatbots in extending tourists' sustainable travel practices. Journal of Travel Research. https://doi.org/10.1177/00472875241247316
• Majid, G. M., Tussyadiah, I., Kim, Y. R., & Chen, J. L. (2024). Promoting pro-environmental behaviour spillover through chatbots. Journal of Sustainable Tourism.
• Muharam, I.N., Tussyadiah, I.P., Kimbu, A.N. (2024). Unlocking the potential of blockchain-based sharing economy in hospitality and tourism: A systematic review. International Journal of Hospitality Management.
• Muharam, I.N., Tussyadiah, I.P., Kimbu, A.N. (2024). Decentralising Airbnb: Testing the acceptability of blockchain-based sharing economy systems. Tourism Management, 102, 104871.
• Muharam, I.N., Tussyadiah, I., Kimbu, A.N. (2024). A theoretical model of user acceptance of blockchain-based peer-to-peer accommodation. Current Issues in Tourism, 27 (7), 1008-1025.
• Park S & Eves A (2024 - accepted) Choice overload in tourism: moderating role of hypothetical and social distance. Journal of Travel Research.
• Park, S., Kim, B., & Song, S. (2024). Generalist vs. specialist CEOs: Towards an understanding of CSR scheme in the restaurant industry. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2024.103797
• Pereira-Doel, P., Font, X., Wyles, K., & Pereira-Moliner, J. (2024). Reducing Shower Duration in Tourist Accommodations: A Covert True Experiment of Continuous Real-Time Eco-Feedback and Persuasive Messaging. Journal of Travel Research, 0(0). https://doi-org.surrey.idm.oclc.org/10.1177/00472875241245045
• Shan, Y., Shi, D., & Xu, S. (2024). Do Imprinting effects on CEOs affect tourism and hospitality enterprises’ corporate innovation? International Journal of Contemporary Hospitality Management.
• Sodnik, J., Thomopoulos, N., Alvarez, I. (2024) Robust Multimodal Sensing for Automated Driving Systems, Sensors, 103390. Special issue
• Stangl, B., Li, Y., Ma, E., Xu, T., & Alsaied, M. (2024). Transferable skills in tourism and hospitality. Annals of Tourism Research 109, 103854.
• Viachaslau Filimonau, Hakan Sezerel, Mark Ashton, Magdalena Kubal-Czerwińska, Gde Indra Bhaskara, Vladimir A. Ermolaev, How chefs develop the practice to manage food waste in professional kitchens, International Journal of Hospitality Management, Volume 119, 2024, 103712, ISSN 0278-4319, https://doi.org/10.1016/j.ijhm.2024.103712.
• Uthaisar S, Eves A & Wang L  Tourists’ Online Information Search Behavior: Combined User-generated and Marketer-generated Content in Restaurant Decision Making. Journal of Travel Research
• Wang, D., Tussyadiah, I., Zhang, E. (2024). Shaping In-Destination Group Decision-Making: The Sociomateriality of Smartphones. Journal of Travel Research, 63 (3), 625-641.
• Wang, D., Ma, E., & Leung, XY. (2024). Working with robots: A job design perspective of hospitality employees’ collaboration intentions with service robots. Journal of Hospitality and Tourism Management 61, 66-77.
• Wang, Y., Xu, S., Ma, E., & Xu, F. (2024). Utilize OCB-C-driven learning mechanism to empower employees as good citizens: Perspective of Trial-and-Error Learning Theory. Cornell Hospitality Quarterly.
• Williams, A.M., & Rodriguez, I. (2024). Knowledge mobility after tourism entrepreneurial failure: Life after death? Annals of Tourism Research, 106, 103767. https://doi.org/10.1016/j.annals.2024.103767.
• Woosnam, K. M., Joo, D., Gaither, C. J., Ribeiro, M. A., Sánchez, J. J., Brooks, R., & Lee, D.-K. (2024). Residents’ behavioral support for tourism in a burgeoning rural destination. Journal of Outdoor Recreation and Tourism, 48.
• Xu, S., Ashton, M., Li, Y., Staunton, G. & Li, Y.K.  Hotel Employee Engagement during the Pandemic: A Mixed-Method Approach. Cornell Hospitality Quarterly.

• Kim, M. S., Ma, E., & Wang, L. (2023) Work-family supportive benefits, programs, and policies and employee well-being: Implications for the hospitality industry. International Journal of Hospitality Management 108, 103356.
• Muharam, I.N., Tussyadiah, I., Kimbu, A.N. (2023). A theoretical model of user acceptance of blockchain-based peer-to-peer accommodation. Current Issues in Tourism. 
• Ibrahim, M. N., Kimbu, A. N., & Ribeiro, M. A. (2023). Recontextualising the determinants of external CSR in the services industry: A cross-cultural study. Tourism Management, 95. 
• Wang, D., Tussyadiah, I., Zhang, E. (2023). Shaping In-Destination Group Decision-Making: The Sociomateriality of Smartphones. Journal of Travel Research. 
• Siegel, L.A., Tussyadiah, I., Scarles, C. (2023). Exploring behaviors of social media-induced tourists and the use of behavioral interventions as salient destination response strategy. Journal of Destination Marketing & Management. 
• Tran Thi D, Stangl B, Huyjnh V. D. (2023): Digitalization of information provided by destination marketing organizations in developing regions: The case of Vietnamese Mekong Delta, European Journal of Innovation Management.
• Stangl, B., Kastner, M., Park, S., & Ukpabi, D. (2023). Internet addiction continuum and its moderating effect on augmented reality application experiences: digital natives versus older users. Journal of Travel & Tourism Marketing, 40(1), 38-54.
• Hoy, L. S., Stangl, B., & Morgan, N. (2023). Dog-Friendly Accommodation: Specialty OTAs and Decision-Making. Journal of Quality Assurance in Hospitality & Tourism, 1-29.
• Huynh, D. V., Stangl, B., & Thi Tran, D. (2023). Digitalization of information provided by destination marketing organizations in developing regions: the case of Vietnamese Mekong Delta. European Journal of Innovation Management.
• Jovanović, M., Mateo Sanguino, T.d.J., Damjanović, M., Đukanović, M.,Thomopoulos, N. (2023) Driving Sustainability: Carbon Footprint, 3D Printing, and Legislation concerning Electric and Autonomous Vehicles. Sensors 2023, 23, 9104.
• Ling, E. C., Tussyadiah, I., Liu, A., & Stienmetz, J. (2023). Perceived Intelligence of Artificially Intelligent Assistants for Travel: Scale Development and Validation. Journal of Travel Research, 0(0). https://doi.org/10.1177/00472875231217899
• Liu, A., Ma, E., Wang, Y., Xu, S., & Grillo, T. (2023). AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts. International Journal of Contemporary Hospitality Management.   
• Liu, H., Xu, S., Chen, Z. & Hou, Y. (2023) The impact of social distancing on tourists’ preferences for anthropomorphism. Journal of Hospitality and Tourism Management, 55, 383-398. 
• Liu, H., Li, X. & Cohen, S. (2023). Is travel bragging in the eye of the beholder? Bragger and audience perspectives. International Journal of Tourism Research, https://doi.org/10.1002/jtr.2579
• Madera, J., Yang, W, Wu, L., Ma, E., & Xu. S. (2023). Diversity and Inclusion in Hospitality and Tourism: Bridging the Gap Between Employee and Customer Perspectives. International Journal of Contemporary Hospitality Management. 
• Majid, G. M., Tussyadiah, I., Kim, Y. R., & Pal, A. (2023). Intelligent automation for sustainable tourism: A systematic review. Journal of Sustainable Tourism, 31(11), 2421-2440. https://doi.org/10.1080/09669582.2023.2246681
• Sezerel, H.， Filimonau, V., Ashton, M., & Xu, S. (2023). “Preducing” food waste in multiple cultural realms. International Journal of Gastronomy and Food Science, 100745–100745. 
• Stangl, B., Kastner, M., Park, S., & Ukpabi, D. (2023). Internet addiction continuum and its moderating effect on augmented reality application experiences: digital natives versus older users. Journal of Travel & Tourism Marketing, 40(1), 38-54. 
• Wu, J., Liu, H. & Zheng, C. (2023). How and when tryvertising works in peer-to-peer accommodations. Annals of Tourism Research, https://doi.org/10.1016/j.annals.2023.103595 
• Yang, W., & Xu, S. (2023). The joint impact of abusive work environment and mindfulness on employee wellbeing and turnover intention, Journal of Hospitality & Tourism Research. 
• Yang, W., Madera, J., Xu. S., Wu. L., & Ma, E. (2023). Diversity and inclusion in hospitality and tourism: Guest editorial. International Journal of Contemporary Hospitality Management.
• Yu, Y., Xu, S., & Li, G. (2023). Abusive supervision and emotional labour on a daily basis: The role of employee mindfulness. Tourism Management, 96, 104719.

• Tiwasing, P., Kim, Y. R., & Sawang, S. (2022). The interplay between digital social capital and family-owned SME performance: A study of social media business networks, Journal of Family Business Management. (Accepted)
• Park, S., Kim, Y. R., & Ho, T. (2022). ANALYSIS OF TRAVEL MOBILITY UNDER COVID-19: Application of Network Science, Journal of Travel & Tourism Marketing, 39(3), 335–352.
• Kim, Y. R., Liu, A., Stienmetz, J., & Chen, Y. (2022). Visitor flow spillover effects on attraction demand: A spatial econometric model with multisource data. Tourism Management, 88, 104432.
• Kim, Y. R., & Liu, A. (2022). Social distancing, trust and post-COVID-19 recovery. Tourism Management, 88, 104416.
• Yu, Y., Li, Y., Xu, S.,* & Li, G. (2022). It’s not just the victims: Bystanders’ emotional and behavioural reactions towards abusive supervision. Tourism Management, 91, 104506. ABS 4
• Ma, E., Kim, S., Yang, W., Wu, L., & Xu, S.* (2022). On the Bright Side of Motherhood—A Mixed Methods Inquiry. Annals of Tourism research.  https://doi.org/10.1016/j.annals.2022.103350 ABS 4
• Ma, E., Wang, Y., Xu, S., & Wang, D. (2022). Clarifying the Multi-Order Multidimensional Structure of Organizational Citizenship Behavior: A Cross-Cultural Validation. Journal of Hospitality and Tourism Management, 50, 83-92. Impact factor: 5.959
• Li, W., Kim, Y. R., Scarles, C., Liu, A. (2022). Exploring the impact of travel vlogs on prospect tourists: A SOR based theoretical framework. In: Stienmetz J.L., Ferrer-Rosell B., Massimo D. (eds). Information and Communication Technologies in Tourism 2022. Springer, Cham. https://doi-org.surrey.idm.oclc.org/10.1007/978-3-030-94751-4_45
• Hu, R., Li G., Liu, A., Chen, J. L. (2022). Emerging Research Trends on Residents’ Quality of Life in the Context of Tourism Development, Journal of Hospitality and Tourism Research, March 1st. https://doi.org/10.1177/10963480221081382 . Impact factor: 4.317
• Filimonau, V., Ashton, M. and Stankov, U. (2022), "Virtual spaces as the future of consumption in tourism, hospitality and events", Journal of Tourism Futures, Vol. ahead-of-print. No. ahead-of-print. https://doi.org/10.1108/JTF-07-2022-0174 
• Ashton, M., Tuomi, A. and Backman, P. (2022), "Ghost production: applying the Servuction model to establish a typology and propose a research agenda for on-demand restaurant food delivery", Journal of Hospitality and Tourism Insights, Vol. ahead-of-print. No. ahead-of-print. https://doi.org/10.1108/JHTI-04-2022-0134
• Manville G, Donald, W & Eves A (2022) Can embedding authentic assessment into the curriculum enhance the employability of Business School students? GiLE Journal of Skills Development 2 (2), 73-87
• Jang, S., Kim, B., & Lee, S. (2022). Impact of corporate social (ir) responsibility on volume and valence of online employee reviews: Evidence from the tourism and hospitality industry. Tourism Management. https://doi.org/10.1016/j.tourman.2022.104501 
• Tiwasing, P., Kim, Y. R. and Sawang, S. (2022) ‘The interplay between digital social capital and family-owned SME performance: A study of social media business networks’, Journal of Family Business Management, DOI: 10.1108/JFBM-07-2022-0103
• Ling, E.C., Tussyadiah, I., Stienmetz, J., Liu, A. Emotional experiences with AI Assistants for travel. Tourism Management. 
• Kinnunen, M., Wood, E.H., Li, Y. & Moss, J. (2022) Self-recorded conversations in tourism memory research. Annals of Tourism Research, 96, 103457. https://doi.org/10.1016/j.annals.2022.103457 
• Yu, Y., Li, Y., Xu, S. & Li, G. (2022) It’s not just the victim: Bystanders’ emotional and behavioural reactions towards abusive supervision. Tourism Management, 91, 104506. https://doi.org/10.1016/j.tourman.2022.104506 
• Brazão, A., Duignan, M.B., Jarratt, D. & Li, Y. (2022) Remotely researching leisurely settings. Annals of Tourism Research Empirical Insights, 3(1), 100048. https://doi.org/10.1016/j.annale.2022.100048
• Liu, B, Guo, Y. & Liu, H. Hotel crisis communication on social media: effects of message appeal. Anatolia, https://doi.org/10.1080/13032917.2022.2119590.
• Ma, E., Yang, H.,Wang, Y.C., & Song, H. (2022). Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels, Tourism Management 93, 104610.
• Song, H., Wang, Y., Yang, H., & Ma, E. (2022). Robotic employees vs. human employees: Customers’ perceived authenticity at casual dining restaurants. International Journal of Hospitality Management, Volume 106, September 2022, 103301. 
• Ma, E., Du, J., Xu, T., Wang, Y., & Lin, X. (2022). When proactive employees meet the autonomy of work—A moderated mediation model based on agency theory and job characteristics theory.  International Journal of Hospitality Management, Volume 107, October 2022, 103326.
• Stadlthanner, K. A., Andreu, L., Ribeiro, M. A., Font, X., & Mattila, A. S. (2022). The effects of message framing in CSR advertising on consumers’ emotions, attitudes, and behavioral intentions. Journal of Hospitality Marketing & Management, 31(7), 777–796. 
• Papadopoulos, M.N., Ribeiro. M.A., & Prayag, G. (2022). Psychological determinants of Tourist Satisfaction and Destination Loyalty: The Influence of Perceived Overcrowding and Overtourism. Journal of Travel Research.
• Kim, Y., Ribeiro, M. A., & Li, G. (2022). Tourism memory, mood repair and behavioral intention. Annals of Tourism Research, 93. https://doi.org/10.1016/j.annals.2022.103369.
• Ribeiro, M. A., Gursoy, D., & Chi, O. H. (2022). Customer Acceptance of Autonomous Vehicles in Travel and Tourism. Journal of Travel Research, 61(3), 620-636. doi:10.1177/0047287521993578
• Zainal-Abidin, H., Scarles, C. & Lundberg, C. (2022). The Antecedents of Digital Collaboration Through An Enhanced Digital Platform for Destination Management: A micro-DMO perspective, in Tourism Management
• Frohlich, D., Corrigan-Kavanagh, E. & Scarles, C. (2022). Re-invigorating the Photo Album: Augmenting Printed Photobooks with Digital Media, in Personal and Ubiquitous Computing, tbc.
• Dadashzadeh, N., Woods, L., Ouelhadj, D., Thomopoulos, N., Kamargianni, M., Antoniou, C. (2022) Mobility as a Service Inclusion Index (MaaSINI): Evaluation of inclusivity in MaaS systems and policy recommendations, Transport Policy, 127, pp.191-202.  https://doi.org/10.1016/j.tranpol.2022.09.006
• Siegel, L.A., Tussyadiah, I., Scarles, C. (2022). Cyber-physical traveler performances and Instagram travel photography as ideal impression management. Current Issues in Tourism, 1-25. 
• Tussyadiah, I., Tuomi, A., Ling, E.C., Miller, G., Lee, G. (2022). Drivers of organizational adoption of automation. Annals of Tourism Research. DOI: https://doi.org/10.1016/j.annals.2021.103308
• Femenia-Serra, F., Ioannou, A., Tussyadiah, I. (2022). Is smart scary? A mixed-methods study on privacy in smart tourism. Current Issues in Tourism 25(14), 2212-2238. DOI: 10.1080/13683500.2021.1987399
• Yu, X., Xu, S. and Ashton, M. (2022), "Antecedents and outcomes of artificial intelligence adoption and application in the workplace: the socio-technical system theory perspective", Information Technology & People, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ITP-04-2021-0254 
• Majid, G., Tussyadiah, I., Kim, Y. R. and Pal, A. (2023) ‘Intelligent Automation for Sustainable Tourism: A Systematic Review’, Journal of Sustainable Tourism. (Accepted).

Chen, F., Naylor, M., Li, Y., Dai, S., & Ju, P. (2021). Festival or Sport? Chinese Motivations to a Modern Urban Hiking Event. SAGE Open, 11(1), 2158244020986155.

Chen, Y., Tussyadiah, I. (2021). Service Failure in Peer-to-Peer Accommodation. Annals of Tourism Research. https://doi.org/10.1016/j.annals.2021.103156 

Cohen, S., Liu, H., Hanna, P., Hopkins, D., Higham, J. & Gössling, S. (2021). The Rich Kids of Instagram: Luxury travel, transport modes and desire. Journal of Travel Research (accepted).

Duffy, M., Scarles, C., Edensor, T., Waitt, G. & Franklin, A. (2021). Twenty Years on: Reflections on the journeys travelled and future directions of Tourist Studies. Tourist Studies, 21(1), 3-8.

Femenia-Serra, F., Ioannou, A., Tussyadiah, I. (2021). Is Smart Scary? A mixed-methods study on privacy in smart tourism. Current Issues in Tourism. DOI: https://doi.org/10.1080/13683500.2021.1987399

Ioannou, A., Tussyadiah, I. (2021). Privacy and Surveillance Attitudes During Health Crisis: Acceptance of Surveillance and Privacy Protection Behaviours. Technology in Society. DOI: https://doi.org/10.1016/j.techsoc.2021.101774

Ioannou, A., Tussyadiah, I., Marshan, A. (2021). Dispositional mindfulness as an antecedent of privacy concerns: A protection motivation theory perspective. Psychology & Marketing. https://doi.org/10.1002/mar.21529

Ioannou, A., Tussyadiah, I., Miller, G., Li, S., Weick, M. (2021). Privacy nudges for disclosure of personal information: A systematic literature review and meta-analysis. PLoS ONE 16(8): e0256822

Qiu, R. T., Liu, A., Stienmetz, J. L., & Yu, Y. (2021). Timing matters: crisis severity and occupancy rate forecasts in social unrest periods. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-06-2020-0629

Li, S., Saayman, A., Stienmetz, J., Tussyadiah, I. (2021). Framing Effects of Messages and Images on the Willingness to Pay for Pro-Poor Tourism Products. Journal of Travel Research. doi:10.1177/00472875211042672

Ling, E.C., Tussyadiah, I., Tuomi, A., Stienmetz, J., Ioannou, A. (2021). Factors Influencing Users' Adoption and Use of Conversational Agents: A Systematic Review. Psychology & Marketing. https://doi.org/10.1002/mar.21491

Liu, A., Kim, Y. R. and O’Connell, J. F. (2021) ‘COVID-19 and the aviation industry, Annals of Tourism Research. (Accepted).

Sharma, A., Shin, H. S., Santa-María, M. J., & Nicolau, J. L. (2021). Hotels’ COVID-19 Innovation and Performance. Annals of Tourism Research. 103180. https://doi.org/10.1016/j.annals.2021.103180

Tuomi, A., Tussyadiah, I., Hanna, P. (2021). Spicing Up Hospitality Service Encounters: The Case of Pepper™. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-07-2020-0739

Tuomi A., Tussyadiah I., Ashton M. (2021) Covid-19 and Instagram: Digital Service Innovation in Top Restaurants. In: Wörndl W., Koo C., Stienmetz J.L. (eds) Information and Communication Technologies in Tourism 2021. Springer, Cham. https://doi.org/10.1007/978-3-030-65785-7_45 

Tussyadiah, I., Tuomi, A., Ling, E.C., Miller, G., Lee, G. (2021). Drivers of organzational adoption of automation. Annals of Tourism Research. DOI: https://doi.org/10.1016/j.annals.2021.103308

Xu, S. (2021). Will digital nature engagement positively impact our wellbeing? Blog retrieved from DEFRA (Department for Environment, Food and Rural Affairs, Government department) website: https://people-and-nature-survey-defra.hub.arcgis.com/pages/blog#tracy-blog

Van Nuenen, T. & Scarles, C. (2021). Advancements in technology and digital media in tourism. Tourist Studies, 21(1), 119-132.

White, E. V., Gatersleben, B., Wyles, K. J., Murrell, G., Golding, S. E., Scarles, C., & Xu, S. (2021). Gardens and wellbeing during the first UK Covid-19 lockdown (Research Report No. 1). Report retrieved from www.surrey.ac.uk/garden-report.pdf