Surrey 2023 Conference

University of Surrey, UK, 5 - 7 July 2023

Under the theme of “Bringing Hospitality, Tourism, Transport and Events Back for Good”, the Surrey 2023 Conference will bring together researchers, educators, students, practitioners and policymakers to share visions, expertise, experiences and best practices in hospitality, tourism, transport and events to create an action framework for building a more responsible and resilient industry.

Contact conference administrator

Conference registration now closed

Registration for the Surrey 2023 conference is now closed.

Programme information can be found on these webpages.

Parallel sessions

Each day we'll be running sessions in parallel to each other for you to pick from. If you would like to give feedback on a presentation please complete the feedback form.

Poster presentations

Each day we’ll be running poster presentation sessions for you to view.

Consensus sessions: The Surrey good bucket list

The consensus sessions have two main aims. Firstly, to reflect on and bring together the diverse but often fragmented strands of discussion across the conference. Secondly, to try and build a consensus around a future vision of the sector, and the means to achieve ‘back for good’.

Consensus does not necessarily mean agreeing on a single narrative but is more likely to involve identifying broad overall aims and a number of means of achieving these. These may be complementary but it is also important to recognize when they are in conflict. Each consensus panel will mainly focus on a specific theme but the panelists and all participants are also encouraged to make links between the three main conference topics, as well as to other issues beyond these. We can expect that recognition and understanding of these links will build cumulatively across the three days.

The panelists will both reflect and lead our thinking about consensus. They will give a collective voice to what has been argued and contested, whether in presentations, the abstracts or discussions in and around the meeting. They will also provide leadership not only in teasing out shared goals and visions but also in identifying key absences or the significant gaps which have not been addressed. The building of bridges between tourism, hospitality, events and other subject areas will be important in this, as will the bridging of academia and policy/practice.

If you have an agenda item to add to the list prior to the conference, you may start contributing to the discussion on our Padlet below. 


Consensus chair

Allan Williams profile image

Professor Allan Williams

Chair in Tourism and Mobility Studies

Discussants for consensus day 1: People

Ying Zhou profile image

Professor Ying Zhou

Professor of Human Resource Management; Director of Future of Work Research Centre

Shi (Tracy) Xu profile image

Dr Tracy Xu

Associate Professor in Hospitality

Discussants for consensus day 2: The environment

Lorenzo Fioramonti profile image

Professor Lorenzo Fioramonti

Director of the Institute for Sustainability (University of Surrey)

Dr Christy Hehir profile image

Christy Hehir

Senior Lecturer in Tourism and Events

Discussants for consensus day 3: Technology

Andrew Rogoyski profile image

Dr Andrew Rogoyski

Director of Innovation and Partnerships at the Surrey Institute for People-Centred AI

Brigitte Stangl profile image

Dr Brigitte Stangl

Senior Lecturer in Tourism, Acting Director of Centre for Digital Transformation in the Visitor Economy

Caroline Scarles profile image

Professor Caroline Scarles

Professor of Technology in Society

For presenters

For stand-up presentation

Please prepare a 15-minute presentation using PowerPoint. The presentation will be followed by 2-3 minutes of discussions with the audience. We strongly encourage you to save a copy of your presentation on your email and a USB. We will have volunteers in the presentation rooms to support.

For poster presentation

Please bring a printed copy of your poster to the conference. On the day of your poster presentation, please hand it to the volunteers at the registration desk at the start of the day. Our volunteers will help put up your posters. The size of the poster should be A1 size, portrait orientation. A1 size measures 59.4 x 84.1 cm or 23.4 x 33.1 inches.

Three Minute Thesis (3MT®) competition and PhD research clinics


We welcome student delegates to submit an entry for Three Minute Thesis (3MT®) Competition and PhD research clinics, to be organised on Tuesday 4 July, 2023 from 9am - 12 noon. Please contact Dr Jason Chen for submission details and refer to the Pre-Conference Programme

The Three Minute Thesis® competition is developed by The University of Queensland, one of our Tripartite partners. 3MT cultivates students’ academic, presentation, and research communication skills. The competition supports students capacity to effectively explain their research in three minutes, in a language appropriate to a non-specialist audience.


3MT rules

  • A single static PowerPoint slide is permitted. No slide transitions, animations or 'movement' of any description are allowed. The slide is to be presented from the beginning of the oration
  • No additional electronic media (e.g. sound and video files) are permitted
  • No additional props (e.g. costumes, musical instruments, laboratory equipment) are permitted
  • Presentations are limited to 3 minutes maximum and competitors exceeding 3 minutes are disqualified
  • Presentations are to be spoken word (e.g. no poems, raps or songs)
  • Presentations are to commence from the stage
  • Presentations are considered to have commenced when a presenter starts their presentation through either movement or speech
  • The decision of the adjudicating panel is final.

The David Airey Award for Best Contribution in Tourism

We are delighted to introduce The David Airey Award for Best Contribution in Tourism at the Surrey 2023 Conference. Honouring the signifcant contribution of Professor David Airey to the University of Surrey and to education and research in tourism and hospitality, this award is to recognise an outstanding contribution in the extended abstract category.

Surrey has been at the forefront of tourism education and research now for 50 years – a golden anniversary. In October 1972 twelve students enrolled at the University on the first postgraduate programme in tourism in England. Since then, thousands of students have completed the Surrey courses in tourism and hospitality and have gone on to play key roles in this sector. At the same time, from some of the very first books about tourism produced by Surrey academics, researchers at Surrey have been world leaders in exploring, and explaining the challenges presented by tourism: from its economic impacts, to its role in sustainability, and to its use of modern technologies. This 2023 conference is the latest in the long line of similar conferences held at the University over these 50 years. Each one has provided an opportunity to bring researchers and scholars to one of the homes of tourism studies to explore with Surrey scholars the latest challenges which are facing this major world activity. The 2023 conference comes at a key point when tourism is shaking off the effects of the pandemic only to be challenged by economic turmoil, international conflict as well as by transforming technologies, climate change and social issues: this is a great setting for exploring what all this means for tourism and for developing the agenda for future tourism studies – a golden opportunity. We look forward to some great contributions from scholars across the world. Professor David Airey, Emeritus Professor

Fast track publication opportunity

Editors from the Journal of Sustainable Tourism will review the abstracts submitted to the conference, and will provide advice to early career researchers as to the readiness to publish of the work presented.

The authors of the top 10 abstracts will be invited to submit their papers to JoST with a fast-track process.

Our commitment to sustainabilty

Sustainability statement

The School of Hospitality and Tourism Management at the University of Surrey are committed to becoming a Net Zero University by 2030 and already has policies in place to keep waste and carbon emissions to a minimum.

Reducing waste

All University of Surrey catering outlets aim to minimise packaging and where possible utilise compostable materials. 

We will not be printing conference programmes and printing in general will be kept to a minimum. All conference details will be available on the website.


The Surrey 2023 Conference will implement a decarbonisation plan by covering up to 50 per cent of carbon offset cost for all international delegates travelling to Surrey by air.

Conference organising committee

Conference administrator


Victoria Perry

Conference Administrator

Conference chairs

Emily (Jintao) Ma profile image

Professor Emily Ma

Scientific Chair

Jonathan Skinner profile image

Dr Jonathan Skinner

Programme Chair

Jason Chen profile image

Dr Jason Chen

PhD Workshop Chair