Just before you travel

Please note: This webpage reflects standard practices. We endeavour to offer an exchange programme as normally as possible this year, however in light of the COVID-19 situation, there may be changes and we are expecting a more hybrid approach (combination of in person and online). We will keep you updated via email regarding exchange specific changes and please refer to the university coronavirus webpage for general updates. 

Setting up your Surrey IT/email account

Before you travel to Surrey you should set up your Surrey IT/email account. This is the email address that will be used for all University correspondence throughout your stay at Surrey and for a while afterwards. You can activate your account by following the instructions  – you will need your University number, which was sent to you in the email about applying for accommodation.

Initial university registration

All students must register with the University of Surrey and there are 2 parts to the registration process. The first is to complete our online Initial Registration Form before your arrival. To do this, you must first have set up your Surrey IT/email account. You will be emailed with a link to the pre-registration form before your arrival. On completion of the form, you will have the option to download or print off your ‘Confirmation of Pre-Registration’ certificate, which you must bring with you to Surrey.



The second part of the process is to attend a registration session during your first few days at Surrey to which you must bring your passport and an electronic copy or print-out of your ‘Confirmation of Pre-Registration’.

What to pack

For tips on what to pack and what not to pack, click here. Also, see the ‘What to Bring in your Hand Luggage’ section.



If you are staying in University accommodation, don’t forget to purchase your bedding pack through the University’s online store, so it is in your room when you arrive.

Your study programme

You will be emailed details of how to access your online study timetable a few weeks before your arrival. You may at this stage make any necessary changes to your study programmes. You will also have a meeting with your Departmental Exchange Coordinator during your Orientation (February) or Welcome Week (September) at which you may make any other changes that may be necessary to your study programme before you finalise your learning agreement.