Getting a refund
If restrictions tighten making travel impossible for any graduand or their guests or if anyone needs to self-isolate, deferment and graduation in a future year is possible.
Students who are eligible to graduate
If you are not eligible to graduate and need a refund, your tickets will automatically be refunded by the Graduation team to the account they were purchased from, and attendance will be cancelled. The refund will be processed after graduation ceremonies have taken place.
If you would like to enquire about cancellation of tickets please contact email@example.com.
Refunding your robe hire
A refund for robe hire can be obtained by submitting a claim, in writing, to the robemakers to be received by them no less than seven working days prior to the ceremony.
Spare tickets and wristbands
Spare tickets and wristbands are not transferable; they cannot be given to other graduands. If a ticket or wristband you have booked is no longer needed, you may apply for a refund for this ticket/wristband by e-mailing firstname.lastname@example.org so that it can go to another graduand.