Dr Carla Bonina


Lecturer in Entrepreneurship and Innovation
PhD in Management, London School of Economics and Political Science
61 MS 03
Please email me for an appointment

Academic and research departments

Surrey Business School.

Biography

Areas of specialism

Digital government ; Open data; Digital platforms and international development; Sustainability and digital social innovation; Latin America

My qualifications

2012
PhD in Management
London School of Economics and Political Science
2004
MA in public policy and public administration
Centro de Investigacion y Docencia Economicas (CIDE), Mexico City
2001
BSc Economics
Universidad de Buenos Aires, Argentina

Research

Research interests

Research projects

My publications

Highlights

Publications

Cordella A, Bonina CM (2012) A public value perspective for ICT enabled public sector reforms: A theoretical reflection, Government Information Quarterly 29 (4) pp. 512-520
The purpose of this paper is to offer a critical discussion of information system adoption in the public sector (often referred to as e-government) and to contribute to the debate by offering a public value perspective. The paper points to the public value paradigm as an alternative approach to studying ICT-enabled public sector reforms. This paradigm, we argue, proposes an alternative way of framing the nature of the problems faced when ICT enabled public sector reforms are initiated and studied. The public value perspective proposes a new and richer context in which to study and research these phenomena. It also calls for the redefinition of the ways we assess e-government in the context of public sector reforms. It is therefore seen as vital to evaluate the socio-political impact of ICT adoption in the public sector. © 2012.
Liebenau JM, Elaluf-Calderwood SM, Bonina CM (2014) Modularity and network integration: Emergent business models in banking, Proceedings of the Annual Hawaii International Conference on System Sciences pp. 1183-1192
This paper introduces the concept of modularity in financial services, discusses how new value chains are created and addresses emerging opportunities for innovative business models in the digital economy. We argue that innovation occurred in the banking sector despite the lagging adoption of new operational practices but due to technology drive for new ways to provide services. Banking innovation is commonly a matter of case facilitation vs. lock-in, in which the systemic effects of balancing delay vs. fast progress requires business model choices. In the banking sector, where there is little power stability among stakeholders, asymmetrical periods of dynamism are triggered by the modernization of the systems [13]. The main argument of this paper is that we can use models of modularity and network integration to improve our understanding of sustainable emerging banking practices. This is fundamental when establishing the potential contribution of this sector to digital economy models. © 2014 IEEE.
Bonina CM, Illa MR (2008) Mobile telephony in Latin America: New opportunities to reduce poverty?, 14th Americas Conference on Information Systems, AMCIS 2008 6 pp. 3551-3560
The strong pattern of inequality that marks Latin America and the Caribbean (LAC) is repeated, although with different characteristics, in access to information and communication technologies (ICTs). Although it is not currently possible to demonstrate empirically, in great detail, that mobile telephony is making a substantive contribution to poverty reduction in LAC, we aim to shed light on certain areas. First, we argue that mobile telephony penetration has been significantly higher than that of other ICTs among the poorest sectors of the population. Second, by constructing Gini indexes of phone access, data show that the distribution of mobile telephony is consistently more equitable than that of landlines in LAC. Third, the high degree of mobile telephone penetration in poor sectors sparks new implications about possible strategies and tools for promoting other ICTs, which have had comparatively less impact so far. We seek then to contribute to the discussion on design -or redesign- of public policies that focus on development through the use of ICTs in the region.
Martin AK, Bonina C (2014) Open government and citizen identities: promise, peril and policy, In: Smith ML, Reilly KMA (eds.), Open Development: Networked Innovations in International Development 9 MIT Press
Jackson Philip, Plumbley Mark D, Wang Wenwu, Brookes Tim, Coleman Philip, Mason Russell, Frohlich David, Bonina Carla, Plans David (2017) Signal Processing, Psychoacoustic Engineering and Digital Worlds: Interdisciplinary Audio Research at the University of Surrey,
At the University of Surrey (Guildford, UK), we have brought together research groups in different disciplines, with a shared interest in audio, to work on a range of collaborative research projects. In the Centre for Vision, Speech and Signal Processing (CVSSP) we focus on technologies for machine perception of audio scenes; in the Institute of Sound Recording (IoSR) we focus on research into human perception of audio quality; the Digital World Research Centre (DWRC) focusses on the design of digital technologies; while the Centre for Digital Economy (CoDE) focusses on new business models enabled by digital technology. This interdisciplinary view, across different traditional academic departments and faculties, allows us to undertake projects which would be impossible for a single research group. In this poster we will present an overview of some of these interdisciplinary projects, including projects in spatial audio, sound scene and event analysis, and creative commons audio.
We develop a perspective of IT innovation in the public sector as a process that involves three complementary areas of ideology and concomitant dispute. First, the widespread view of e-government as a transformative force that leads to major improvements of public sector functions for the benefit of society at large. Second, ideologies concerning the substantive policies enacted by public sector organizations. Third, ideology regarding public sector modernization. Our research examines how the objectives of IT projects and their actual effects in government are influenced by such ideologies and contestations that surround them. We develop our theoretical contribution with a critical discourse analysis that traces the ideological underpinnings of two consecutive IT projects for the administration of international trade in Mexico. This analysis associates the objectives of the IT projects with the emergence and ensuing contestation in Mexican politics of two ideologies: the first ideology concerns free international trade as imperative for economic development; the second ideology concerns public sector modernization which sought to overcome historically formed dysfunctionalities of public administration bureaucracies by adopting management practices from the private sector. The analysis then identifies the effects of the ideologically shaped IT projects on two key values of public administration, efficiency and legality. The insights of this research on the role of ideology in IT innovation complement organizational perspectives of e-government; socio-cognitive perspectives that focus on ideas and meaning, such as technology frames and organizing visions; and perspectives that focus on politics in IT innovation.
Koskinen Kari, Bonina Carla, Eaton Ben (2019) Digital Platforms in the Global South: Foundations and Research Agenda, ICT4D 2019: Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D. Proceedings part 1 551 pp. 319-330 Springer, Cham
Digital platforms have become integral to many of the everyday activities that people across the globe encounter in areas like transportation, commerce and social interactions. Research on the topic has largely concentrated on the general functioning of these platforms in terms of platform governance, business strategies and consumer behaviour. Despite their significant presence in the global South, the developmental implications of digital platforms remain largely understudied. In part, this is because digital platforms are a challenging research object due to their lack of conceptual definition, their spread across different regions and industries, and their intertwined nature with institutions, actors and digital technologies. The aim of this paper is therefore twofold: to provide a conceptual definition of digital platforms, and to identify research strands in international development contexts. To do so, we draw from digital platforms literature, differentiate between transaction and innovation platforms and expose their main characteristics. We the present four strands in the form of research questions, illustrated with concrete examples, that can assist to pursue relevant studies on digital platforms and international development in the future.
Gurin J., Bonina C., Verhulst S. (2019) Open Data Stakeholders - Private Sector, In: Davies T., Walker S., Rubinstein M., Perini F. (eds.), The State of Open Data: Histories and Horizons pp. 418-429 African Minds and the International Development Research Centre (IDRC)
Avgerou Chrisanthi, Bonina Carla (2019) Ideologies implicated in IT innovation in government: A critical discourse analysis of Mexico's international trade administration, Information Systems Journal John Wiley & Sons Ltd
We develop a perspective of IT innovation in the public sector as a process that involves three complementary areas of ideology and concomitant dispute: first, the widespread view of e?government as a transformative force that leads to major improvements of public sector functions for the benefit of society at large; second, ideologies concerning the substantive policies enacted by public sector organizations; and third, ideology regarding public sector modernization. Our research examines how the objectives of IT projects and their actual effects in government are influenced by such ideologies and contestations that surround them. We develop our theoretical contribution with a critical discourse analysis that traces the ideological underpinnings of two consecutive IT projects for the administration of international trade in Mexico. This analysis associates the objectives of the IT projects with the emergence and ensuing contestation in Mexican politics of two ideologies: the first ideology concerns free international trade as imperative for economic development; the second ideology concerns public sector modernization that sought to overcome historically formed dysfunctionalities of public administration bureaucracies by adopting management practices from the private sector. The analysis then identifies the effects of the ideologically shaped IT projects on two key values of public administration: efficiency and legality. The insights of this research on the role of ideology in IT innovation complement organizational perspectives of e?government; socio?cognitive perspectives that focus on ideas and meaning, such as technology frames and organizing visions; and perspectives that focus on politics in IT innovation.

Additional publications