Dr Erin Chao Ling


Lecturer in AI and the Future of Work
BSc, MSc, PhD

Biography

My qualifications

2018-2021
PhD in Tourism and Hospitality Management
University of Surrey
2016-2017
MSc (Management)
University of Bristol

Affiliations and memberships

Founding member
Surrey Institute for People-Centred Artificial Intelligence
Fellow
Higher Education Academy
Member
The Future of Work Research Centre, University of Surrey

Research

Research interests

Research projects

Supervision

Postgraduate research supervision

My teaching

My publications

Publications

Tussyadiah, I., Tuomi, A., Ling, E., Miller, G., & Lee, G (2021) Drivers of organizational adoption of automation
Ling, E. C., Tussyadiah, I., Tuomi, A., Stienmetz, J., & Ioannou, A. (2021) Factors influencing users' adoption and use of conversational agents: A systematic review
A Tuomi, I Tussyadiah, EC Ling, G Miller, G Lee (2020) x=(tourism_work) y=(sdg8) while y= true: automate (x)
Ling, E. C., Tussyadiah, I. (2019) Designing Travel Bots