Directorate of Quality Enhancement and Standards

University quality framework

The Quality Framework for the University consists of a number of elements, all designed to deliver academic programmes of a high academic standard and a high quality student learning experience.  The Framework also describes the context within which the University's programmes are delivered both nationally and institutionally.

National context

University procedures for quality assurance are required to take account of the various components of the QAA's UK Quality Code for Higher Education.  The Quality Code has three sections:

Part A: Setting and maintaining academic standards
Part B: Assuring and enhancing academic quality
Part C: Information about higher education provision

Parts A and B contain a number of chapters detailing specific areas within the broad theme; Part C is a single chapter.  Each chapter contains an expectation that all HE providers are required to follow and a series of indicators which illustrate how the expectation can be met.  University policies and procedures map to the various areas of the Quality Code and are informed by the requirements of the Code.  The applicable sections of the Quality Code are indicated alongside reference to University policies and procedures throughout the Quality Framework.

QAA review

The University has published its action plan in response to the recent Higher Education Review in October 2015.  The action plan was approved by the University Learning and Teaching Committee in February 2016.  Please click on the links below for the action plan and the QAA report.

QAA Higher Education Review of the University of Surrey

QAA Higher Education Review action plan

Index