Youlan Li
Postgraduate Research Student
Academic and research departments
School of Hospitality and Tourism Management, Faculty of Arts and Social Sciences.About
My research project
Rethink crisis management for the hospitality industry in health-related crises from the sensemaking perspectiveThe proposed doctoral research aims to develop a comprehensive health-related crisis management model and strategies from a sensemaking perspective to increase the hospitality industry’s resilience. By exploring how customers, corporate managers, and employees recognise and behave towards health-related crises.
Supervisors
The proposed doctoral research aims to develop a comprehensive health-related crisis management model and strategies from a sensemaking perspective to increase the hospitality industry’s resilience. By exploring how customers, corporate managers, and employees recognise and behave towards health-related crises.