Whitney Smith


PhD Student
MA, BA

Academic and research departments

School of Hospitality and Tourism Management.

My research project

University roles and responsibilities

  • Associate Tutor

    My qualifications

    2016
    BA Tourism Management
    University of Greenwich
    2017
    MA International Tourism Management
    University of Greenwich

    Research

    Research interests

    My publications

    Publications

    Smith, W.E., Cohen, S., Kimbu, A.N. & de Jong, A. (2021). Reshaping gender in airline employment. Annals of Tourism Research, 89, 103221.
    View abstract View full publication
    Air transport and tourism are interdependent systems wherein representations of gender are shaped by organisational cultures. Although airlines have progressed their gender balance, cabin crew work remains archetypically feminine. Taking a feminist poststructuralist approach, this paper uses thematic document analysis to examine how gendered discourses are constituted within airline organisational narratives through text, gestures and symbolic signs. Findings reveal that while airlines work to increase gender equality in employment practices, their efforts predominantly focus on the cockpit, neglecting roles beyond the flight deck. The paper recommends airlines broaden their gender equity focus to all roles and provides a basis for reshaping airlines' gender policies and practices.